Medwave
  • Facebook
  • Instagram
  • Linkedin
  • Twitter
  • YouTube
  • RSS
Call, Text: (412) 219-4789
  • Medical Credentialing
  • Payer Contracting
  • Rate Negotiations
  • Billing
  • Specialties
  • Blog
  • FAQ
  • Contact

Articles posted by Alex J. Lau

The Importance of Small Business Insurance for Healthcare Providers

December 18, 2022 / Alex J. Lau / Healthcare, Healthcare Practice, Insurance, Insurance Coverage, Medical Insurance, Medical Practice, Small Business Insurance
medical-doctor-insurance-healthcare-billing

As a healthcare provider, your goal is to help people. However, this type of work is unsure at times. If a healthcare worker makes a misstep, they could harm a person’s health. Even if there hasn’t been any maltreatment or mistake on the part of the healthcare practitioner, disagreements can result when physicians’ and patients’ […]

Read More

General Liability, General Liability Insurance, Health Insurance, Healthcare, Healthcare Practice, Insurance, Medical, Medical Billing, Medical Credentialing, Medical Practice

Skilled Nursing Facility Versus Nursing Home

December 18, 2022 / Alex J. Lau / Medical, Medical Billing, Medical Providers, Medicare, Medicare Coverage, Nursing Home, Old Folks Home, Skilled Nursing, Skilled Nursing Billing, Skilled Nursing Facility

What’s the Difference Between a Skilled Nursing Facility and a Nursing Home? On the surface, a skilled nursing facility and a nursing home may appear rather the same. In fact, some care facilities actually function as both, with a distinct floor or section of a building dedicated to each. The difference between a skilled nursing […]

Read More

Billing, Medical Billing, Medical Billing Service, Nursing Billing, Nursing Facility Billing, Nursing Home, Old Folks Home, Skilled Nursing, Skilled Nursing Billing, Skilled Nursing Facility, Skilled Nursing Facility Billing

Why Aren’t Patients Using Patient Portals?

December 17, 2022 / Alex J. Lau / Healthcare, Healthcare Delivery, HIPAA, HIPAA Compliant, Medical, Medical Claims, Medical Providers, Patient Portal

Why Your Patients are Failing to Use Your Portal Properly Patient Portal Challenges Healthcare consumers vary from tech-savvy Generation Z, Y and Millennials, familiar with rapid click-throughs, to straightforward answers, to patients with little or no faith or proficiency in computing tools. In any instance, just a few words can sum up the probable value-added […]

Read More

Confusion, Medical Patients, Medical Practice, Patient Portal, Patient Portal Problems, Security

Electronic Claim Attachments: The Future Is Now

December 5, 2022 / Alex J. Lau / Billing, Billing Automation, Billing Revenue, Billing RPA, EHR, Electronic Claim Attachments, Electronic Claims, EMR, Medical Billing, Medical Billing AI, Medical Billing Artificial Intelligence, RCM, Revenue Cycle Management, Robotic Process Automation, RPA
electronic-claim-attachments

Submitting Electronic Claim Attachments One of the major strains on healthcare providers is the dependence on paper and manual procedures. This duo frequently adds up to harmful mistakes and costly denials, which demand significantly more time and effort to resolve, if left unchecked. Among the manual processes most difficult to manage are claim attachments that […]

Read More

Clearinghouse, EHR, Electronic Claim Attachments, Electronic Claims, EMR, Medical Billing, Medical Billing Software, Medical Billing Team, Medical Billing Tool, Outsourced Billing, Outsourced Medical Billing, RCM, Revenue Cycle Management

Balancing Social Media and Patient Privacy in Healthcare

November 18, 2022 / Alex J. Lau / Credentialing, HIPAA, HIPAA Compliant, Medical Billing, Patient Privacy, PHI, Privacy, Safety Violations, Social Media
social-media-hipaa-compliant

Social Media and Patient Privacy in Healthcare A Few Use Cases Use Case #1: Use Case #2: Protected Health Information (PHI) Preserving privacy of patients’ protected health information (PHI) is one of the major concerns linked to social media in healthcare. Privacy and protection of such information are dealt with in federal law and overseen […]

Read More

Facebook Healthcare, HIPAA, HIPAA Compliant, Instagram Healthcare, Internet HIPAA, Medical Billing, Medical Credentialing, Patient Privacy, PHI, Privacy, Safety Violations, Social Media, Social Media Healthcare, Social Media HIPAA, Social Media Medical

HL7 Standards: Building a Conduit Between Modern Healthcare and Advancing IT

November 16, 2022 / Alex J. Lau / Health Level 7, Healthcare, Healthcare Delivery, Healthcare KPIs, Healthcare Outcomes, HL7, HL7 Format

HL7 (Health Level Seven) is a standard for swapping health information between medical applications. This standard identifies a format for the transmission of health-related information. Information transmitted using the HL7 standard is sent as a collection of one or more messages. Each message sends one record or item of health-related information. Background on HL7 Format Two […]

Read More

Healthcare Delivery, Healthcare Format, Healthcare HL7, HL7, HL7 Standards

Payer Contracting for Healthcare Providers: What Your Contract Contains, How to Negotiate It

November 7, 2022 / Alex J. Lau / Medicaid, Medicare, Payer Contracting
Payer contracting specialist reviewing insurance agreement

Payer contracts determine what a healthcare practice gets paid for every service it delivers. They specify reimbursement rates by CPT code, define the provider network terms under which those rates apply, set claim submission deadlines, and contain termination and audit provisions that most providers never read before signing. In many practices, payers account for up […]

Read More

Medicaid, Medicare, Payer Contracting

Payer Enrollment Versus Credentialing, What’s the Difference?

November 6, 2022 / Alex J. Lau / Credentialing, Credentialing On-Boarding, Enrollment, Healthcare, Healthcare Credentialing, Payer Contracting, Payer Enrollment
Payer contracting specialist reviewing insurance agreement

Hiring new providers brings energy and growth to any medical practice. Whether you’re bringing on a physician, nurse practitioner, or physician assistant, adding talented healthcare professionals to your team opens doors to serving more patients and expanding your services. But there’s a catch that trips up even experienced practice managers, getting these new providers ready […]

Read More

Credentialing, credentialing on-boarding, Enrollment, Healthcare, Healthcare Credentialing, Medical Credentialing, Payer Enrollment

Why You Should Integrate EHR Systems and Medical Billing

September 23, 2022 / Alex J. Lau / Billing, Billing AI, Billing Automation, Billing Revenue, Billing RPA, EHR, EHR Integration, EMR, EMR Integration, Health Level 7, HL7, Medical Billing, Medical Billing AI, Medical Billing Artificial Intelligence, Medical Billing Automation

EHR Systems + Medical Billing Integration Medical billing and practice management has long been a labor-intensive task for healthcare providers. There’s little doubt, however, that the use of EHR (Electronic Health Records) or sometimes known as EMR (Electronic Medical Records) has considerably slashed these tasks by offering providers a proven method to effectively streamline their […]

Read More

Billing, Billing AI, Billing Automation, Billing Revenue, Billing Service, EHR, EHR (Electronic Health Records), EHR Integration, EHR Interoperability, Electronic Health Records, Electronic Medical Records, EMR, EMR (Electronic Medical Record), Health Level 7, HL7, Interoperability, Interoperability Standards, Medical Billing

Vaping and What Healthcare Providers Need to Know

September 8, 2022 / Alex J. Lau / Cancer, CDC, e-cigarette, Healthcare, Healthcare Outcomes, News, Vaping

What Healthcare Providers Need to Know about Vaping Both the U.S Food & Drug Administration and the Centers for Disease Control are working determinedly to look into the disturbing occurrences of severe respiratory illness connected with the use of vaping products. Both organizations are diligently working with state and local health officials to investigate these […]

Read More

Cancer, CDC, e-cigarette, EHR, Healthcare, Lung Association, Vape, Vape Pen, Vaping, Vapor

The Role of AI in Medical Billing and Coding

August 29, 2022 / Alex J. Lau / AI, Artificial Intelligence, Billing, Billing AI, Health Level 7, Healthcare AI, Healthcare Billing, Healthcare Credentialing, Healthcare Outcomes, HL7, Medical Billing, Medical Billing AI, Medical Billing Artificial Intelligence, RPA
AI in Medical Billing and Coding

Artificial Intelligence (AI) is a hot topic right now with many speculating on how it will change the way we live our lives. In fact, we’ve already discovered that in the medical field there are numerous ways that AI can be employed to improve overall performance. As a prime example, medical billing and coding have […]

Read More

AI, Artificial Intelligence, Artificial Intelligence Healthcare, Billing, Billing AI, EHR, EHR RPA, Health Level 7, Healthcare AI, HL7, Insurance, Medical Billing, Medical Billing AI, Medical Billing Artificial Intelligence, RPA

Is Telehealth Here to Stay?

March 28, 2022 / Alex J. Lau / AI, AI in Healthcare, AI in Telehealth, AI Telehealth, COVID-19, Healthcare, Healthcare Delivery, Healthcare Outcomes, Ian Tong, Meg Barron, Telehealth, Telehealth AI, Telemedicine
Telehealth medicine, a doctor talking via iPad

Telehealth is Useful, but is it Here to Stay? Maybe we really don’t want to talk about it, but truth is, major calamities like the COVID-19 pandemic often lead to innovations in healthcare. As a prime example, the use of virtual care skyrocketed as people, asked to socially distance,  looked for substitutes for in-person visits. […]

Read More

AI, AI in Healthcare, AI in Telehealth, AI Telehealth, Corona, Corona Virus, Coronavirus, COVID, COVID-19, Healthcare, Healthcare Delivery, Healthcare Outcomes, Ian Tong, Meg Barron, Telehealth, Telehealth AI, Telemedicine

How COVID-19 Affected the Provider-Payer Relationship

March 23, 2022 / Alex J. Lau / Corona Virus, Coronavirus, Coronavirus Testing, Coronavirus Testing Billing, COVID, COVID Test Kits, COVID Testing Billing, COVID-19, COVID-19 Billing, COVID-19 Testing, COVID-19 Testing Billing, Payer Contract, Payer Contracting, Payer Enrollment, Payer Negotiation, Provider-Payer
COVID-19 Testing Billing

Provider-Payer Relationship Under COVID-19 COVID-19 Upset Provider-Payer Relationships The COVID-19 pandemic has affected most, if not all, businesses everywhere. For healthcare, in particular, the pandemic and its consequences altered the ways that payers and providers do business with one another. How So? Let’s catch a momentary peek at several of the more immediate effects on […]

Read More

Coronavirus, Coronavirus billing, COVID billing, COVID test kits, COVID testing billing, COVID-19, COVID-19 testing, Healthcare Billing, Medical Billing, Outsourced Billing, Outsourced Medical Billing, Provider-Payor

Does Artificial Intelligence (AI) Help or Hurt Healthcare Processes?

March 1, 2022 / Alex J. Lau / Artificial Intelligence, Healthcare, Healthcare Billing, Healthcare Delivery, Healthcare KPIs, Healthcare Outcomes
AI in RCM

No matter the industry, artificial intelligence (AI) has become routine and commonplace. When it comes to healthcare, AI helps practitioners streamline tasks, expand operational efficiencies and simplify complicated medical procedures. AI in medical billing and coding is becoming increasingly more crucial. Although AI is certainly transforming the healthcare industry, this technology is still quite new. As […]

Read More

AI, AI Healthcare, AI medical, Artificial Intelligence, Artificial Intelligence Healthcare, Healthcare, Healthcare KPIs, Healthcare Outcomes, Medical Billing

Medical Billing Robotic Process Automation (RPA)

February 22, 2022 / Alex J. Lau / Billing Automation, Billing RPA, Health Level 7, HL7, Medical Billing Automation, Medical Billing RPA, RCM, Revenue Cycle Management, Robotic Process Automation, RPA
Robotic Process Automation (RPA) Medical Billing

What is Robotic Process Automation? When you come across the term “robotic process automation,” you might think it sounds rather futuristic. However, RPA, as it’s often termed, is a technology being deployed more and more in the healthcare industry, including medical billing. Robotic process automation (software) consists of tools that partly or fully automate human […]

Read More

Billing Automation, Billing RPA, EHR, EHR RPA, EMR, EMR RPA, Health Level 7, HL7, Insurance, Medical Billing, Medical Billing Automation, Medical Billing Robotic Process Automation, Medical Billing RPA, RCM, Revenue Cycle Management, Robotic Process Automation, Robotic Process Automation Billing, Robotic Process Automation Medical Billing, RPA, RPA Billing

What is Revenue Leakage and How to Stop It?

February 9, 2022 / Alex J. Lau / Medical Billing, Medical Billing Cost, Medical Billing Outsourcing, Medical Claims, Medical Providers, Revenue Cycle Management, Revenue Cycle Management Challenges, Revenue Leakage
Revenue Cycle Management Coins

“Revenue leakage” describes circumstances wherein a healthcare provider has supplied care to a patient but doesn’t collect payment. In general, it happens when accounts receivable (AR) continue to be unpaid for too long and are inadvertently overlooked. The longer an account receivable remains outstanding, the less likely healthcare providers are to retrieve payment, even in […]

Read More

A/R, Healthcare, Healthcare Denials, Healthcare Reimbursement, Healthcare Revenue Cycle, Medical Billing, Medical Billing Denials, RCM, RCM Challenges, RCM Essentials, RCM Support

Does Medicare Cover (Mental Health Services) such as Therapy?

February 9, 2022 / Alex J. Lau / Behavioral Health, Behavioral Health Billing, Healthcare, Healthcare Outcomes, Medicare Coverage, Mental Health, Mental Health Billing
Mid 60's White Female Credentialing Expert

Behavioral / Mental Health Services + Medicare Sometimes it can be problematic for older adults to differentiate indicators of mental health difficulties for typical aging-related changes. They may think that experiencing sadness or anxiety is an ordinary symptom of growing older, particularly when they live with taxing health conditions or lose loved ones. Deteriorating health […]

Read More

Behavioral Health, Behavioral Health Billing, Medicaid, Medicare, Medicare Coverage, Medicare Therapy, Mental Health, Mental Health Billing

What Does Medicare Cover for Home Healthcare?

February 9, 2022 / Alex J. Lau / Billing, Billing Revenue, Healthcare, Healthcare Billing, Healthcare Outcomes, Medicaid, Medical Billing, Medical Claims, Medical Providers, Medicare, Occupational Therapy, Physical Therapy, Speech Therapy
Home Healthcare Service (Medicare)

Home Health Services + Medicare What does Medicare Cover for Home Healthcare? If you’re looking for an answer to the question, “What does Medicare cover for home healthcare?”, you’ve probably typed it into a search engine and immediately closed the tab. The amount of information and the level of detail can quickly become confusing and […]

Read More

Healthcare, Healthcare Services, Home Health Care, Home Health Services, Home Healthcare, Medicaid, Medicaid Billing, Medicaid Coverage, Medicare, Medicare Billing, Medicare Coverage

Common Cases of Medicare, Medicaid Fraud

December 8, 2021 / Alex J. Lau / False Claims Act, Fraud, Medicaid, Medicaid Fraud, Medicare, Medicare Fraud, Phantom Billing, Unbundling, Upcoding
Medicare Fraud

Medicare, Medicaid Fraud Examples and Steps to Ensure You Don’t Commit It *These are examples of fraud as it relates to Medicare and Medicaid. Medical fraud is the intentional deception or misrepresentation of healthcare transactions by the provider for the sake of receiving unauthorized benefits or financial gain. Healthcare fraud is committed when a dishonest […]

Read More

Billing Fraud, False Claims Act, Fraud, Medicaid, Medicaid Billing, Medicaid Fraud, Medical Billing Fraud, Medicare, Medicare Billing, Medicare Fraud, Upcoding

Where Does Your Revenue Cycle Management Need to Be?

December 1, 2021 / Alex J. Lau / Medical Billing, Medical Billing Companies, RCM, RCM Challenges, Revenue Cycle Management, Revenue Cycle Management Challenges
Revenue Cycle Management Services

Your Revenue Cycle Management Status Healthcare providers faced a tidal wave of challenges at the beginning of the COVID-19 pandemic, many of which endure consequences today. It’s not surprising that the revenue cycle did not evade these challenges. The shutdown and transfer to a generally virtual care world presented substantial bedlam that the revenue cycle […]

Read More

RCM, RCM Challenges, RCM Essentials, Revenue Cycle Challenges, Revenue Cycle Management, Revenue Cycle Management Concerns, Revenue Cycle Management Issues, Revenue Cycle Optimization

Patient Payment Trends Moving Forward

November 26, 2021 / Alex J. Lau / Billing, Medical Billing, Medical Claims, Patient Billing, Patient Collections, Patient Flow, Patient Medical Billing, Telehealth
Medical Billing Experts

Patient Payments in Healthcare are Changing In spite of a “hot-vaxxed summer,” the COVID-19 pandemic lingers, and sadly, even more robustly in some places than ever before. It’s also continuing to take its toll on healthcare consumers, both psychologically and financially. That’s one of several reasons why it’s more critical than ever for healthcare providers […]

Read More

Digital Payments, Healthcare, Healthcare Payments, Medical Billing, Medical Digital Payments, Medical Payments, Patient Payments, Payment Trends, Telehealth

What Do Patients Want from Billing?

November 26, 2021 / Alex J. Lau / Billing, Healthcare, Healthcare Billing, Medical Billing
Medical Bills, Stethoscope

Healthcare Patient Billing Expectations Patients believe every aspect of their healthcare experience contributes to their care, including the medical payment and billing process. And a negative payment incident could impact a patient’s overall impression of a healthcare organization, even if the rest of their experience was positive. According to survey results, patient satisfaction ratings fall […]

Read More

Billing, Billing Service, Healthcare, Medical, Medical Bill, Medical Bill Process, Medical Claims, Medical Patients, Medical Payment

Healthcare Revenue Cycle Management Challenges

November 23, 2021 / Alex J. Lau / RCM, RCM Challenges, Revenue Cycle Management, Revenue Cycle Management Challenges
Hospital Revenue Cycle Challenges

Healthcare Practices Face RCM Challenges Healthcare providers of all shapes and sizes are struggling to fine-tune their revenue cycle to adapt to changes in the billing world. Constant changes to the healthcare system have brought about a variety of new challenges for providers and patients alike. This is particularly true for smaller practices who must […]

Read More

Healthcare RCM, Medical Billing, Medical Billing Software, RCM, RCM Practices, RCM Support, Revenue Cycle, Revenue Cycle Challenges, Revenue Cycle Management, Revenue Cycle Optimization

9 Steps for a Proactive Medical Billing Strategy

November 22, 2021 / Alex J. Lau / Billing Revenue, Full Service Medical Billing, Healthcare, Healthcare Billing, Medical Billing, Medical Billing Companies, Medical Billing Cost, Medical Billing Outsourcing, Medical Providers, RCM, Robotic Process Automation, RPA
Medical Billing Specialist

Isn’t it Time to Become More Proactive in Your Medical Billing Payment Strategies? “Do you believe in miracles?” During the 1980 Winter Olympics, the U.S. National Hockey Team miraculously vanquished the Soviet Union Team (who had won the gold medal in the six previous Olympics). It has been noted that one of the chief factors […]

Read More

Basics of Medical Billing, Collection Process, Medical Billing, Medical Billing Strategies, Medical Billing Strategy, Outsourced Medical Billing, Patient Collections, Revenue Cycle Management, Robotic Process Automation, RPA

Medical Providers: Never Underestimate the Importance of Your Front Desk Staff

November 19, 2021 / Alex J. Lau / Healthcare, Medical Billing, Medical Providers, Patient Flow, RCM
Medical Billing Doctors

Medical Providers Should Never Underestimate Front Desk Staff Value Patient/Customer Relations Whether it’s a medical practice or any other type of business, there is nothing as critical as patient/customer relations. What helps distinguish thriving medical practices from others is the interface of patients with your front desk staff. After all, it’s here where they handle […]

Read More

Healthcare, Healthcare Billing, Medical Billing, Medical Front Desk, Medical Office Staff, Medical Patient Flow, Medical Patients, Medical Provider, Patient Flow, Patient Relations, RCM
«‹1920212223›»

Recent Posts

  • 'Revalidation versus Recredentialing' Neon Sign

    Revalidation vs. Recredentialing: What’s the Difference? (2026 Guide)

  • CAQH Credentialing Expert at Machine

    How to Get Providers Credentialed in 60 Days: A Week-by-Week Guide

  • Ghost Provider or Doctor Roaming the Hallways of a Hospital

    The Ghost Provider Problem: CAQH Lapse & Denials

  • Latina Medical Physician Smiling Needing Credentialing

    Why Credentialing Gets Delayed: 6 Causes & Fixes

  • Payer Contracting Expert

    Payer Contracting Questions Answered for Providers

  • Medical provider not credentialed with payer

    What Happens When a Provider is Not Credentialed with a Payer?

Practices Served

  • Behavioral Health
  • DME
  • Primary Care
  • Home Health
  • Plastic Surgery
  • Skilled Nursing Facilities (SNF)
  • Substance Abuse
  • Emergency Medicine
  • General Surgery
  • Dermatology
  • Cardiology
  • Radiology
  • Urgent Care
  • Anesthesiology
  • Orthopedic & Rheumatology
  • Hospital Medicine
  • Genetic Testing
  • Geriatric Medicine
  • Pharmacogenetic (PGx)
  • Colorectal Surgery
  • Fertility Preservation
  • Toxicology
  • Allergy Testing
  • Oncology
  • Pathology
  • Forensic Pathology
  • OBGYN
  • Internal Medicine
  • Podiatry
  • Neurology
  • Telestroke & Teleneurology
  • Digital Therapeutics (DTx)
  • Remote Patient Monitoring
  • Remote Therapeutic Monitoring
  • Home Infusion Therapy
  • Speech Therapy
  • Sleep Study Labs
  • Physical Therapy (PT)
  • Occupational Therapy
  • Biologics & Specialty Drugs
  • COVID-19 Testing

Services

  • Medical Credentialing
  • Recredentialing
  • Payer Contracting
  • Rate Negotiations
  • Medical Billing
  • Telehealth Billing
  • HL7 Integration
  • Robotic Process Automation
  • Denial Management
  • A/R Recovery
  • Revenue Cycle Consulting

Resources

  • CAQH ProView Form
  • On-Boarding Documentation Checklist
  • Blog
  • FAQ
  • Videos
  • Podcast
  • Glossary of Terms

Recent Posts

  • 'Revalidation versus Recredentialing' Neon Sign

    Revalidation vs. Recredentialing: What’s the Difference? (2026 Guide)

  • CAQH Credentialing Expert at Machine

    How to Get Providers Credentialed in 60 Days: A Week-by-Week Guide

  • Ghost Provider or Doctor Roaming the Hallways of a Hospital

    The Ghost Provider Problem: CAQH Lapse & Denials

  • Latina Medical Physician Smiling Needing Credentialing

    Why Credentialing Gets Delayed: 6 Causes & Fixes

  • Payer Contracting Expert

    Payer Contracting Questions Answered for Providers

Company

  • About Medwave
  • Who We Serve
  • Billing / Credentialing Specialties
  • Regions Served
  • Book a Consultation
  • Use Cases
  • Testimonials
  • Pricing
  • New Practice

Legal / Trust

  • HIPAA Compliance
  • Privacy Policy
  • Sitemap
  • Google Reviews

Quick Connect

  • (412) 219-4789
  • Fax: (866) 422-9277
  • Contact Us
    • Linkedin
    • YouTube
    • Facebook
    • Twitter
    • Pinterest
    • Instagram

Medwave @ Goodfirms

Medwave | Alignable

Medwave is HIPAA CompliantMedwave SOC 2, Type 2

All Systems Operational

© 2026, Medwave Medical Billing, LLC. | Cranberry Township, PA, 16066 | Phone: (412) 219-4789