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Posts tagged "Denial Management"

Why an Approved Authorization Can Still End in a Denied Claim

August 3, 2026 / Alex J. Lau / Authorization, Denied Claims
Denied Medical Claim Appeal Letter

The authorization number is right there in the system. It says approved. And yet the claim comes back denied anyway, flagged for an authorization mismatch. If that sequence sounds familiar, you are not imagining things and you are not alone. It is one of the more frustrating gaps in revenue cycle work, because everything on […]

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Claim Denials, Credentialing, Denial Management, Medical Billing, Prior Authorization, Pyer Contracting, Revenue Cycle Management

What’s a Net Collection Rate in RCM?

June 22, 2026 / Alex J. Lau / Net Collection Rate
Net Collection Rate, analyzed by analyst

If you want a single number that tells you how well your practice is actually getting paid, the net collection rate is it. It cuts through the noise of gross charges and list prices and gets straight to the question that matters most. Out of the money you were contractually entitled to collect, how much […]

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Days in Accounts Receivable, Denial Management, Gross Collection Rate, Medical Billing, Revenue Cycle Management

How to Write a Medical Claim Appeal Letter That Gets Denials Overturned

April 30, 2026 / Alex J. Lau / Medical Billing
Denied Medical Claim Appeal Letter

A medical claim appeal letter is a formal written request to an insurance payer asking them to reverse a claim denial. When prepared correctly, appeals succeed at a meaningful rate. Industry data consistently shows that 40% to 60% of denied claims that go through a formal appeal are overturned, depending on the payer and denial […]

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Appeal Letters, Claim Denials, Denial Management

How to Improve Your Medical Billing Workflow to Reduce Denials, Speed Up Payment

March 30, 2026 / Alex J. Lau / Billing Workflow
Better Medical Billing Workflows

A medical billing workflow is the sequence of steps a claim goes through from patient check-in to final payment. When that sequence works, clean claims get submitted quickly, payments post on time, and denials stay low. When it breaks down at any step, including patient eligibility verification, charge capture, coding review, or claim submission, revenue […]

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Billing Revenue, Denial Management, Medical Billing Workflow

What Is Revenue Integrity in Healthcare, and How Does It Reduce Claim Denials?

March 18, 2026 / Alex J. Lau / Revenue Integrity
Revenue Integrity: Denial Management Strategy

Revenue integrity in healthcare refers to the set of practices, controls, and monitoring processes that ensure providers are billing accurately, compliantly, and at the correct reimbursement rate for the services they deliver. It sits at the intersection of coding accuracy, billing compliance, denial management, and contract performance, and its absence is one of the most […]

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Claim Denials, Denial Management, Gross Revenue, Revenue Cycle

Top 12 Reasons Why Claims Get Denied

October 3, 2025 / Alex J. Lau / Claim Denials
Doctor w/ Administrator

Getting paid for the healthcare services you provide should be straightforward. You deliver quality care, submit your claims, and receive payment. Yet for many healthcare providers, the reality looks quite different. Claims get denied, payments are delayed, and the administrative burden grows heavier each month. If you’re tired of seeing rejection letters pile up on […]

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Denial Management, Denied Claims, Medical Billing, RCM

Essential Procedures in Medical Claims Billing

October 25, 2024 / Alex J. Lau / Medical Billing
Medical Billing Company Principal

If you’ve ever wondered why medical billing seems so complicated, you’re not alone. The process of billing medical claims involves numerous critical procedures that must be followed meticulously to ensure proper reimbursement and compliance. Let’s dive into the most important procedures that can make or break the medical billing process. Patient Information Verification One of […]

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Billing Denied Claims, Charge Entry, Claim Denial Rate, Denial Management, Fee Schedule Management, Proper Documentation

Maximizing Healthcare Provider Reimbursement

August 9, 2024 / Alex J. Lau / RCM, Reimbursement Models
Doctor with Residents

Achieving maximum reimbursement is crucial for healthcare providers to maintain financial stability and continue delivering high-quality patient care. We explore key strategies and best practices that healthcare providers in the United States can implement to optimize their reimbursement processes and maximize revenue. Healthcare Reimbursement Before diving into specific strategies, it’s essential to understand reimbursement. The […]

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Charge Capture, Denial Management, Negotiate Payer Contracts, Revenue Cycle Management, Value Based Care

How to Optimize Billing Reimbursement

August 7, 2024 / Alex J. Lau / Medical Billing
Navigating Fee Schedules and Reimbursement Rates

Effective billing practices are crucial for healthcare providers, medical offices, and businesses across various industries to maintain financial stability and ensure proper compensation for services rendered. Optimizing reimbursement in billing involves implementing strategic processes, leveraging technology, and staying compliant with industry regulations. We discuss key strategies and best practices to maximize reimbursement rates and streamline […]

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Charge Capture, Denial Management, Prior Authorization, Reimbursement, Value-Based Models

Why Medical Billing Workflows Need to Be Clearly Defined

March 22, 2024 / Alex J. Lau / Medical Billing Workflows
Medical Billing Workflow

You run a medical practice or a healthcare facility, and the clinical side of the job is demanding enough without billing chaos on top of it. But if nobody has ever sat down and mapped out your practice’s actual billing workflow, step by step, that gap is costing you money right now. Billing is what […]

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Billing Best Practice, Denial Management, Financial Visibility, Medical Billing, Revenue Cycle Management

Data Analytics for RCM: Turning Numbers into Actionable Insight

March 7, 2024 / Alex J. Lau / Data Analytics, Revenue Cycle Management
White Male Medical Billing Techie

Healthcare organizations are swimming in an ocean of information. From electronic health records to claims data, patient surveys to online reviews, the sheer volume of data can be overwhelming. However, this data holds the key to unlocking insights that can vastly improve revenue cycle management (RCM) processes and drive better financial outcomes. When harnessing the […]

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Audit Preparedness, Claim Coding, Denial Management, Patient Financial Experience, Revenue Forecasting

10 Key Medical Billing Challenges and Solutions

March 5, 2024 / Alex J. Lau / Medical Billing
White Female Medical Billing Outsourced

The medical billing process is a complex and often daunting task for healthcare providers. From keeping up with ever-changing regulations and coding updates to managing denials and claim rejections, medical billers face numerous challenges that can significantly impact revenue cycle management and the financial health of a practice. We cover 10 key medical billing challenges […]

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A/R Management, Benefits Verification, Coding Accuracy, Denial Management, Patient Eligibility, Payer Contracting

How AI Is Used in Revenue Cycle Management: What It Does Well, Where the Risks Are

February 26, 2024 / Alex J. Lau / AI, Revenue Cycle Management
AI in RCM

Artificial intelligence is now used across every major stage of the revenue cycle, from insurance eligibility verification before the patient arrives to denial prediction and payment posting after the claim is adjudicated. The core applications are claim scrubbing, automated coding suggestions, prior authorization status monitoring, denial pattern analysis, and patient payment engagement. Each one addresses […]

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AI RCM, Artificial Intelligence, Charge Capture, Data Analysis, Denial Management

Claim Denial vs. Rejection: What’s the Difference?

February 23, 2024 / Alex J. Lau / Claim Denial, Claim Rejection
Medical Claim Denied Doctor

There are two main ways that insurance companies respond when they decide not to pay a claim, denial and rejection. Both indicate the claim will not be paid, but there are some important differences between the two. The distinction is critical for medical providers to correctly follow-up so they can get claims paid appropriately. Let’s […]

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Claim Denial Rate, Claim Rejection Rate, Denial Management, Denial vs Rejection, Revenue Cycle Management

The Top 10 Trends in Medical Billing Software

February 11, 2024 / Alex J. Lau / Medical Billing Software
Medical Billing Software

The healthcare industry has undergone massive changes in recent years, largely driven by advances in technology and data. One area seeing significant innovation is medical billing software. These new solutions are transforming how healthcare providers handle billing, collections, reporting, and revenue cycle management. We analyze the top 10 emerging trends in medical billing software. Knowing […]

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Denial Management, Real-Time Eligibility Checks, Robotic Process Automation, Self-Service Portals, Workflow Rules Engines

Medical Claims Explained: Payer Types, Claim Forms, Coding Basics, Billing Workflow

November 22, 2023 / Alex J. Lau / Medical Claims
White Female Medical Billing Outsourced

A medical claim is the formal request a healthcare provider submits to an insurance payer asking for reimbursement for services delivered to a covered patient. Every claim contains standardized codes identifying the diagnosis, the procedure performed, and the provider who delivered care, along with patient demographics, insurance information, and the amount billed. The payer reviews […]

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Claim Denials, Claim Rejection, Denial Management, Medical Billing, Medical Claims

How to Reduce Medical AR Days: 16 Proven Strategies

September 4, 2023 / Alex J. Lau / Medical Billing
Accounts Receivable (AR) Recovery

The MGMA benchmark for accounts receivable days in a well-run medical practice is 30–35 days. If your practice is sitting above 50, you’re leaving real revenue on the table, and the longer those balances age, the harder they are to collect. In our 30+ years managing revenue cycles at Medwave, we’ve seen practices recover six […]

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Accounts Receivable Days, Clean Claim Rate, Denial Management, Patient Collections, Reduce AR Days

How to Choose a Medical Billing Company for Your Practice

August 22, 2023 / Alex J. Lau / Medical Billing, Revenue Cycle Management
Accounts Receivable (AR) Recovery

Your revenue cycle touches almost every part of your practice. When claims go out clean and payments come back fast, your staff spends less time chasing insurance companies and more time on patients. When billing is sloppy, denials pile up, cash flow gets unpredictable, and your front desk ends up doing collections work they were […]

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Clean Claim Rate, Denial Management, Medical Billing Company, Medical Billing Outsourcing

Recent Posts

  • Denied Medical Claim Appeal Letter

    Why an Approved Authorization Can Still End in a Denied Claim

  • AI Scribes Changing Medical Coding and Billing

    AI Scribes are Changing Medical Coding, Reimbursement

  • Net Collection Rate, analyzed by analyst

    What’s a Net Collection Rate in RCM?

  • Modifier 96 versus Modifier 97

    Modifier 96 vs. Modifier 97: What Therapy Billers Need to Know

  • 'Revalidation versus Recredentialing' Neon Sign

    Revalidation vs. Recredentialing: What’s the Difference? (2026 Guide)

  • Ghost Provider or Doctor Roaming the Hallways of a Hospital

    The Ghost Provider Problem: CAQH Lapse & Denials

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Recent Posts

  • Denied Medical Claim Appeal Letter

    Why an Approved Authorization Can Still End in a Denied Claim

  • AI Scribes Changing Medical Coding and Billing

    AI Scribes are Changing Medical Coding, Reimbursement

  • Net Collection Rate, analyzed by analyst

    What’s a Net Collection Rate in RCM?

  • Modifier 96 versus Modifier 97

    Modifier 96 vs. Modifier 97: What Therapy Billers Need to Know

  • 'Revalidation versus Recredentialing' Neon Sign

    Revalidation vs. Recredentialing: What’s the Difference? (2026 Guide)

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