The authorization number is right there in the system. It says approved. And yet the claim comes back denied anyway, flagged for an authorization mismatch. If that sequence sounds familiar, you are not imagining things and you are not alone. It is one of the more frustrating gaps in revenue cycle work, because everything on […]
Posts tagged "Medical Billing"
What’s a Net Collection Rate in RCM?

If you want a single number that tells you how well your practice is actually getting paid, the net collection rate is it. It cuts through the noise of gross charges and list prices and gets straight to the question that matters most. Out of the money you were contractually entitled to collect, how much […]
Days in Accounts Receivable, Denial Management, Gross Collection Rate, Medical Billing, Revenue Cycle ManagementWhat’s Verification of Benefits (VOB) in Medical Billing?

Verification of Benefits, commonly called VOB, is the process of confirming a patient’s insurance coverage details before services are rendered. A complete VOB check establishes the patient’s active coverage status, deductible amounts and how much has been met, copay and coinsurance obligations, prior authorization requirements for the planned services, and whether the provider is in-network […]
Medical Billing, Verification of Benefits, VOB, What's a VOB?Top 12 Reasons Why Claims Get Denied

Getting paid for the healthcare services you provide should be straightforward. You deliver quality care, submit your claims, and receive payment. Yet for many healthcare providers, the reality looks quite different. Claims get denied, payments are delayed, and the administrative burden grows heavier each month. If you’re tired of seeing rejection letters pile up on […]
Denial Management, Denied Claims, Medical Billing, RCMWhich CPT Codes are Used in General Surgery Billing?

General surgery practices rely on accurate CPT (Current Procedural Terminology) coding to ensure proper reimbursement and maintain compliance with healthcare billing standards. Knowledge of the most commonly used codes in general surgery billing is essential for medical coders, practice administrators, and healthcare providers working in this specialty. CPT Code Categories in General Surgery The CPT […]
General Surgery Billing, General Surgery CPT Codes, Medical BillingHow to Set Clear Goals for Medical Billing That Keep Your Practice Profitable

Medical billing isn’t exactly the most exciting part of running a healthcare practice. Those numbers directly impact whether your practice thrives or struggles. Having worked with countless medical practices over the years, I’ve seen firsthand how setting clear, strategic billing goals can transform a practice’s financial health. Why Traditional Billing Goals Often Fall Short Traditional […]
Billing Goals, Medical Billing, Revenue Cycle Management, SMART goalsThe Impact of ICD-11 on Medical Billing Practices

The healthcare industry is on the cusp of a significant transformation with the introduction of the International Classification of Diseases, 11th Revision (ICD-11). This comprehensive update to the global standard for health data, clinical documentation, and statistical aggregation promises to revolutionize medical billing practices. The key features of ICD-11 and its potential impacts on the […]
ICD Codes, ICD-10 to ICD-11, Medical Billing, Revenue Cycle ManagementWhy Medical Billing Workflows Need to Be Clearly Defined

You run a medical practice or a healthcare facility, and the clinical side of the job is demanding enough without billing chaos on top of it. But if nobody has ever sat down and mapped out your practice’s actual billing workflow, step by step, that gap is costing you money right now. Billing is what […]
Billing Best Practice, Denial Management, Financial Visibility, Medical Billing, Revenue Cycle ManagementUnveiling Some of the Key CPT Codes in Medical Coding

In the intricate world of medical billing and coding, understanding Common Procedural Terminology (CPT) codes is paramount. These codes act as a universal language, facilitating seamless communication between healthcare providers and insurance entities. Let’s delve into the realm of CPT codes, exploring their significance and shedding light on the most commonly used ones. Decoding CPT Codes: […]
CPT Codes, Medical Billing, Medical Reimbursement, Revenue Cycle ManagementWhich CPT Codes are Used in Speech Therapy Billing?

Speech-language pathology services are critical for evaluating and treating communication disorders, swallowing difficulties, and cognitive-linguistic impairments. However, selecting the proper CPT codes for speech therapy can be complex given the many types of assessments, modalities, and interventions provided. We examine the most frequently used Current Procedural Terminology (CPT) codes that speech therapists report to receive […]
CPT Codes, Evaluation Codes, Medical Billing, Speech Billing, Speech Therapy BillingMedical Providers and the Untapped Potential of HL7

The healthcare industry has undergone massive changes in recent years, fueled by advances in technology and a shift towards patient-centered care. However, one area that still has untapped potential is the use of Health Level 7 (HL7) standards. HL7 provides a framework for exchanging clinical and administrative data between software applications used by various healthcare […]
EHR Integration, FHIR, Interoperability, Medical Billing, RPAWhich CPT Codes are Used in Nursing Facility Billing?

Nursing facilities fulfill a critical role in the post-acute care continuum by providing rehabilitation and custodial care services to patients not yet ready to transition home after hospitalization. The range of skilled nursing services offered enables recovery and stabilization for populations such as post-surgical patients, those with newly diagnosed illnesses requiring education and management, individuals […]
CPT Codes, Medical Billing, Nursing Facility Evaluation, Skilled Nursing Billing, Skilled Nursing FacilitiesMedical Claims Explained: Payer Types, Claim Forms, Coding Basics, Billing Workflow

A medical claim is the formal request a healthcare provider submits to an insurance payer asking for reimbursement for services delivered to a covered patient. Every claim contains standardized codes identifying the diagnosis, the procedure performed, and the provider who delivered care, along with patient demographics, insurance information, and the amount billed. The payer reviews […]
Claim Denials, Claim Rejection, Denial Management, Medical Billing, Medical ClaimsTelehealth Billing Gets More Complex as Virtual Care Services Expand

The COVID-19 pandemic triggered an explosion in telehealth utilization across healthcare. While telehealth billing processes matured during the public health emergency, new complexities are emerging as virtual care delivery models expand. Practices must stay updated on billing and coding guidelines for telemedicine services spanning video visits, remote patient monitoring, mental health apps, and more. We […]
Medical Billing, RCM, Remote Patient Monitoring, Telehealth, TelemedicineHow to Choose the Right Medical Billing Software

Selecting the right medical billing software is crucial for modern healthcare practices looking to optimize their revenue cycle. However, with hundreds of solutions on the market, all touting advanced features, it can get overwhelming for practices to figure out the best fit. Must-Have Medical Billing Software Features While each practice has unique requirements, some core […]
Billing Software, HL7, Medical Billing, Robotic Process AutomationWhich CPT Codes are Used in Urgent Care Billing?

Urgent care clinics have become an increasingly popular option for patients seeking prompt medical attention for non-life-threatening conditions. These facilities provide convenient, affordable, and timely care for a wide range of illnesses and injuries that are too severe to wait for a scheduled appointment but not serious enough to warrant a visit to the emergency […]
Articles, Billing, Billing Codes, E/M codes, E/M coding, Healthcare, Healthcare Billing, ICD-10, ICD-10 coding, Medical Billing, Medical Billing and Coding, Procedural Codes, Procedure Modifiers, Urgent Care Billing, Urgent Care CPT Codes, Urgent Care Diagnosis Codes, Urgent Care ModifiersWhat is EOB in Medical Billing?

An Explanation of Benefits (EOB) plays a crucial role in helping patients understand the costs and coverage associated with their healthcare services. An EOB is a document that provides a detailed breakdown of a medical claim, outlining the services rendered, the amount billed, the insurance coverage, and the patient’s financial responsibility. Let’s delve deeper into […]
Billing, EOB, EOBs, Explanation of Benefits, Explanation of Benefits (EOBs), Explanation of Medical Benefits, Healthcare, Healthcare Billing, Medical, Medical Billing, OMB, OMBsUnderstanding Medical Billing for New vs. Established Patients

Efficient and accurate medical billing is crucial for healthcare providers and patients alike. Whether it’s handling billing for new or established patients, understanding the intricacies of medical billing practices is essential. We take an in-depth look into the key aspects of medical billing for new and established patients, exploring the differences, challenges, and best practices […]
Medical Billing, Medical Billing Service, Medical Billing Strategy, Outsource Billing, Outsource Medical billing, Outsourced Billing, Outsourced Medical Billing, Revenue Cycle Management, Revenue Cycle OptimizationHow to Choose the Correct CPT Code

As a medical biller or coder, choosing the correct Current Procedural Terminology (CPT) code is crucial for accurate reimbursement. However, with thousands of codes available, it can be overwhelming to find the right one for your services. We offer a free step-by-step guide on how to choose the correct CPT code for your medical billing […]
Billing, Correct CPT Code, CPT, CPT Billing Codes, CPT Code, CPT Codes, CPT-10, CPT-10 Codes, Healthcare, Healthcare Billing, Medical, Medical BillingWhich CPT Codes are Used in DME Billing?

Durable Medical Equipment (DME) refers to medical equipment and supplies that are intended for long-term use by individuals with medical conditions or disabilities. Some common types of DME include wheelchairs, walkers, crutches, canes, hospital beds, patient lifts, oxygen equipment, nebulizers, and continuous positive airway pressure (CPAP) machines. Other examples of DME products include enteral feeding […]
DME, DME Billing Service, DME CPT Codes, Medical BillingWhat to Know Before Starting Your Own Medical Billing Company?

Medical billing is the process of submitting and following up on claims with health insurance companies in order to receive payment for services provided by healthcare providers. With the increasing complexity of medical billing and coding procedures, there has been a surge in demand for medical billing companies. Many entrepreneurs are now considering starting their […]
Medical, Medical Billing, Medical Billing Service, Outsource Billing, Outsource Medical billing, Outsourced Billing, Outsourced Medical Billing, RCM, Revenue Cycle ManagementWhich CPT Codes are Used in Toxicology Lab Billing?

Toxicology testing is the analysis of biological samples, such as urine or blood, to detect the presence of drugs or other substances. The results of these tests can be critical in determining a patient’s treatment plan, medication management, or drug rehabilitation program. Toxicology labs play a crucial role in the diagnosis and treatment of various […]
CPT, CPT Codes, CPT-10, Healthcare, Healthcare Billing, Medical, Medical Billing, Medical Billing Service, Toxicology, Toxicology Billing, Toxicology CPT Codes, Toxicology Lab Billing, Toxicology Laboratory BillingWhich CPT Codes are Used in Genetic Testing Billing?

Genetic testing has become an essential tool in medicine, providing valuable insights into a patient’s health and disease risk. As genetic testing becomes more prevalent, medical professionals must navigate the complex world of billing and coding for these tests. Correct coding ensures that the provider is reimbursed for the services provided, and it also provides […]
CPT, CPT Code, CPT-10, Genetic Testing, Genetic Testing Billing, Genetic Testing CPT Codes, Genetic Testing Labs, Healthcare, Healthcare Billing, Medical, Medical Billing, Medical Billing Service, Revenue Cycle ManagementWhich CPT Codes are Used in COVID-19 Billing?

The COVID-19 pandemic has impacted the world significantly, causing widespread illness, death, and economic disruption. The virus, also known as SARS-CoV-2, primarily spreads through respiratory droplets when an infected person talks, coughs, or sneezes. COVID-19 symptoms range from mild to severe and may include fever, cough, fatigue, body aches, loss of taste or smell, and […]
Billing, Coronavirus, COVID CPT, COVID CPT-10, COVID-19, COVID-19 billing, COVID-19 CPT, COVID-19 testing, COVID-19 Testing Billing, CPT, CPT Codes, CPT-10, Healthcare, Healthcare Billing, Medical Billing, Medical Billing ServiceWhich CPT Codes are Used in Behavioral Health Billing?

In behavioral health, medical billing is a crucial aspect of providing services to patients. The billing ensures that healthcare providers receive proper payment for the services they provide, and it helps patients understand the costs associated with their care. As the healthcare industry continues to evolve, it is important for behavioral health providers to understand […]
Behavioral Health, Behavioral Health Billing, Behavioral Health Billing Codes, Behavioral Health Codes, Behavioral Health CPT Codes, Billing Codes, CPT, CPT Billing Codes, CPT Codes, CPT-10, CPT-10 Codes, Healthcare Billing, Medical Billing, Medical Billing Service, Revenue Cycle ManagementThe Gravity of Medical Billing Compliance

Medical billing compliance refers to the adherence to laws, regulations, and ethical standards that govern the billing process. Billing procedures are complex and involve many stakeholders, including healthcare providers, patients, insurance companies, and government agencies. Compliance with regulations is critical to ensuring that healthcare providers receive reimbursement for services rendered, patients are charged correctly for […]
AKS, Anti-Kickback Statute, Billing, False Claims Act, FCA, Healthcare Billing, HIPAA, HIPAA Compliant, Medical Billing, Medical Billing Compliance, Medical Billing Regulation, Stark Law, The Health Insurance Portability and Accountability Act (HIPAA)Tips for Landing Your First Medical Billing Job

Medical billing is an essential aspect of the healthcare industry, and with the increasing demand for healthcare services, the need for skilled billers is on the rise. A medical biller is responsible for submitting claims to insurance companies and ensuring that healthcare providers are reimbursed for their services. If you’re looking for a career in […]
Billing Jobs, Healthcare Jobs, Jobs in Healthcare, Jobs in Medical Billing, Medical, Medical Billing, Medical Billing Jobs, Medical Billing Service, Medical Jobs, RCM, Revenue Cycle ManagementEDISS Connect: All You Need to Know

What is EDISS Connect? EDISS Connect is a powerful web-based application that allows healthcare providers to manage their claims data more effectively. With its user-friendly interface and advanced features, the EDISS platform streamlines the claims submission process, tracks payment status, and provides powerful reporting tools to help providers analyze their financial transactions. If you’re a […]
EDI, EDISS, EDISS Connect, Medical Billing, Outsource Billing, Outsource Medical billing, Outsourced Billing, Outsourced Medical Billing, Revenue Cycle, Revenue Cycle Management, Revenue Cycle OptimizationAll About ICD-10 Codes

ICD-10 codes are the tenth revision of the International Statistical Classification of Diseases and Related Health Problems (ICD), a medical classification system used worldwide to classify and code diseases and health conditions. The ICD-10 codes are used by healthcare providers and insurance companies to accurately describe and categorize medical diagnoses, treatments, and procedures. ICD-10 codes […]
Healthcare, ICD-10 lookup, ICD-11, Medical Billing, ReimbursementSkilled Nursing Facility Versus Nursing Home

What’s the Difference Between a Skilled Nursing Facility and a Nursing Home? On the surface, a skilled nursing facility and a nursing home may appear rather the same. In fact, some care facilities actually function as both, with a distinct floor or section of a building dedicated to each. The difference between a skilled nursing […]
Billing, Medical Billing, Medical Billing Service, Nursing Billing, Nursing Facility Billing, Nursing Home, Old Folks Home, Skilled Nursing, Skilled Nursing Billing, Skilled Nursing Facility, Skilled Nursing Facility BillingElectronic Claim Attachments: The Future Is Now

Submitting Electronic Claim Attachments One of the major strains on healthcare providers is the dependence on paper and manual procedures. This duo frequently adds up to harmful mistakes and costly denials, which demand significantly more time and effort to resolve, if left unchecked. Among the manual processes most difficult to manage are claim attachments that […]
Clearinghouse, EHR, Electronic Claim Attachments, Electronic Claims, EMR, Medical Billing, Medical Billing Software, Medical Billing Team, Medical Billing Tool, Outsourced Billing, Outsourced Medical Billing, RCM, Revenue Cycle ManagementBalancing Social Media and Patient Privacy in Healthcare

Social Media and Patient Privacy in Healthcare A Few Use Cases Use Case #1: Use Case #2: Protected Health Information (PHI) Preserving privacy of patients’ protected health information (PHI) is one of the major concerns linked to social media in healthcare. Privacy and protection of such information are dealt with in federal law and overseen […]
Facebook Healthcare, HIPAA, HIPAA Compliant, Instagram Healthcare, Internet HIPAA, Medical Billing, Medical Credentialing, Patient Privacy, PHI, Privacy, Safety Violations, Social Media, Social Media Healthcare, Social Media HIPAA, Social Media MedicalWhat is Revenue Leakage and How to Stop It?

“Revenue leakage” describes circumstances wherein a healthcare provider has supplied care to a patient but doesn’t collect payment. In general, it happens when accounts receivable (AR) continue to be unpaid for too long and are inadvertently overlooked. The longer an account receivable remains outstanding, the less likely healthcare providers are to retrieve payment, even in […]
AR Cycles, Medical Billing, Patient Centricity, RCM, Revenue LeakagePatient Payment Trends Moving Forward

Healthcare has been under real strain these past few years, and the effects haven’t just shown up in exam rooms. Patients have felt the pressure both psychologically and financially, as economic uncertainty, job disruptions, and gaps in insurance coverage left many struggling to keep up with medical bills they didn’t see coming. That kind of […]
Healthcare Payments, Medical Billing, Medical Digital Payments, Patient Payments, Payment Trends7 Medical Billing Strategies to Boost Patient Collections

7 Strategies to Maximize Patient Collections Any medical provider knows how difficult it is to get paid for their services. 73 percent of healthcare providers assert that it takes 30+ days to recover their payment fully. Various issues like complicated billing procedures, changing payer fee schedules, employee attrition, government directives, lack of training and resources […]
Basics of Medical Billing, Collection Process, Medical Billing, Medical Billing Strategies, Patient CollectionsMedical Billing Myths

Understanding Medical Billing Myths Dr. John Smith owns a small practice in Pittsburgh’s South Hills. He’s in the midst of a conversation with one of his nurses. Nurse: “Doctor, do you think we should be posting signs concerning the payment of co-pays once the patient is finished with their appointment?” Doctor: “I agree to a […]
Healthcare Billing, Healthcare Providers, Medical Billing, Medical Billing Myths, Medical Billing Service, Outsource Billing, Outsource Medical billing, Outsourced Billing, Pittsburgh Medical BillingMedical Billing Issues Affecting Healthcare Provider Revenue

Let’s say a patient comes in and gives you his or her Medicare card. The front desk carefully records the information and billing submits the charge to Medicare. But the claim is rejected, maybe even from the clearinghouse. The problem? The patient thinks he’s simply on Medicare, but his plan is actually with Blue Cross, […]
Healthcare Billing, Medical Billing, Medical Billing Service, Medical Claims, Outsourced BillingHow Does Outsourcing Toxicology Billing Maximize Revenue Collection?

Outsourcing Toxicology Billing Maximizes Profit As a supplier of toxicology testing, you’re well aware that medical billing for toxicology laboratory work is highly complex and undergoes frequent and often unpredictable changes. Further muddying the waters, lab testing work is an area of attention and scrutiny by agents for the Office of Inspector General and the […]
Billing Revenue, Medical Billing, Revenue Cycle, Toxicology Billing, Toxicology Lab Billing, Toxicology Laboratory Billing, Toxicology Labs
