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Telehealth

Telehealth’s Recurring Cliff: What the 2027 Extension Means

November 14, 2025 / Alex J. Lau / Telehealth, Telemedicine
Male Congressman slamming gavel

Healthcare providers have been sounding the alarm for years, and the federal government shutdown that stretched from October 1 through November 12, 2025 made the problem impossible to ignore. Critical telehealth programs and hospital-at-home waivers had been tied to short-term spending legislation, turning them into hostages every time Congress fought over the budget. Since then, […]

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Acute Hospital Care at Home, Congress, CONNECT for Health Act, Medicare Telehealth Waivers, Telehealth Billing

Which CPT Codes are Used in Concierge Telehealth Billing?

October 10, 2025 / Alex J. Lau / CPT Codes, Telehealth, Telemedicine
Telehealth Concierge Medical Doctor

The world of concierge medicine has transformed dramatically with the integration of telehealth. As more physicians adopt this hybrid model, the question of proper billing and coding becomes increasingly important. Concierge telehealth practices operate in a unique space where direct-pay services meet insurance billing requirements, creating a landscape that requires careful attention to Current Procedural […]

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Concierge Telehealth, Concierge Telemedicine, Telehealth CPT Codes, Telemedicine CPT Codes

Solutions for Telehealth Credentialing Challenges

May 13, 2025 / Alex J. Lau / Medical Credentialing, Telehealth
Telehealth Provider talking on the telephone, female assistant

The rapid expansion of telehealth services has revolutionized healthcare delivery, particularly since the COVID-19 pandemic catalyzed widespread adoption. While virtual care offers unprecedented access and convenience, healthcare organizations face significant hurdles in provider credentialing, a critical but often overlooked aspect of telehealth implementation. Below, the complex credentialing challenges in telehealth and practical solutions to streamline […]

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Credentialing Verification Organizations, CVO, Telehealth Credentialing, Telemedicine Credentialing

Telehealth Billing Gets More Complex as Virtual Care Services Expand

November 5, 2023 / Alex J. Lau / Billing, Digital Therapeutics, Healthcare Billing, Medical Billing, Remote Patient Monitoring, Remote Patient Monitoring (RPM), RPM for Clinical Trials, Telehealth, Telehealth Billing, Telemedicine, Wearable Integration
Expansion of Telehealth Services Patient Electronic Communication w/ Doctor

The COVID-19 pandemic triggered an explosion in telehealth utilization across healthcare. While telehealth billing processes matured during the public health emergency, new complexities are emerging as virtual care delivery models expand. Practices must stay updated on billing and coding guidelines for telemedicine services spanning video visits, remote patient monitoring, mental health apps, and more. We […]

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(POS) Codes, Chronic Care Management, Digital Therapeutics, Healthcare, Healthcare Billing, Medical, Medical Billing, Medical Billing Service, RCM, Remote Patient Monitoring, Remote Patient Monitoring (RPM), Revenue Cycle, Revenue Cycle Management, Revenue Cycle Optimization, RPM for Clinical Trials, Telehealth, Telehealth Billing, Telehealth Delivery, Telehealth Experience, Telemedicine, Wearable Integration

The Future of Medical Billing

March 27, 2023 / Alex J. Lau / AI, Artificial Intelligence, Billing, Billing Services, Healthcare, Healthcare Billing, HIPAA, HIPAA Compliant, Medical, Medical Billing, Medical Billing AI, Telehealth, Telemedicine
Medical Billing, Credentialing Team

As medical technology continues to evolve, so does the way we manage and pay for healthcare. One area in particular that has seen significant changes in recent years is medical billing. Medical billing is the process of submitting and following up on claims with health insurance companies in order to receive payment for medical services […]

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AI, Artificial Intelligence, Billing, Billing Services, Healthcare, Healthcare Billing, HIPAA, HIPAA Compliant, Medical, Medical Billing, Medical Billing AI, Telehealth, Telemedicine

Is Telehealth Here to Stay?

March 28, 2022 / Alex J. Lau / AI, AI in Healthcare, AI in Telehealth, AI Telehealth, COVID-19, Healthcare, Healthcare Delivery, Healthcare Outcomes, Ian Tong, Meg Barron, Telehealth, Telehealth AI, Telemedicine
Telehealth medicine, a doctor talking via iPad

Telehealth is Useful, but is it Here to Stay? Maybe we really don’t want to talk about it, but truth is, major calamities like the COVID-19 pandemic often lead to innovations in healthcare. As a prime example, the use of virtual care skyrocketed as people, asked to socially distance,  looked for substitutes for in-person visits. […]

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AI, AI in Healthcare, AI in Telehealth, AI Telehealth, Corona, Corona Virus, Coronavirus, COVID, COVID-19, Healthcare, Healthcare Delivery, Healthcare Outcomes, Ian Tong, Meg Barron, Telehealth, Telehealth AI, Telemedicine

Patient Payment Trends Moving Forward

November 26, 2021 / Alex J. Lau / Billing, Medical Billing, Medical Claims, Patient Billing, Patient Collections, Patient Flow, Patient Medical Billing, Telehealth
Medical Billing Experts

Patient Payments in Healthcare are Changing In spite of a “hot-vaxxed summer,” the COVID-19 pandemic lingers, and sadly, even more robustly in some places than ever before. It’s also continuing to take its toll on healthcare consumers, both psychologically and financially. That’s one of several reasons why it’s more critical than ever for healthcare providers […]

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Digital Payments, Healthcare, Healthcare Payments, Medical Billing, Medical Digital Payments, Medical Payments, Patient Payments, Payment Trends, Telehealth

Recent Posts

  • Medical Credentialing Specialist Searching Payers

    Credentialing Onboarding for New Providers: A Practice Manager’s Guide

  • Paye Contracting Requirements by State

    Payer Contracting Requirements by State: What Changes; What Stays the Same

  • AI Scribes Changing Medical Coding and Billing

    AI Scribes are Changing Medical Coding, Reimbursement

  • Net Collection Rate, analyzed by analyst

    What’s a Net Collection Rate in RCM?

  • Modifier 96 versus Modifier 97

    Modifier 96 vs. Modifier 97: What Therapy Billers Need to Know

  • 'Revalidation versus Recredentialing' Neon Sign

    Revalidation vs. Recredentialing: What’s the Difference? (2026 Guide)

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Recent Posts

  • Medical Credentialing Specialist Searching Payers

    Credentialing Onboarding for New Providers: A Practice Manager’s Guide

  • Paye Contracting Requirements by State

    Payer Contracting Requirements by State: What Changes; What Stays the Same

  • AI Scribes Changing Medical Coding and Billing

    AI Scribes are Changing Medical Coding, Reimbursement

  • Net Collection Rate, analyzed by analyst

    What’s a Net Collection Rate in RCM?

  • Modifier 96 versus Modifier 97

    Modifier 96 vs. Modifier 97: What Therapy Billers Need to Know

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