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Revenue Cycle Management

Understanding the Latest Healthcare Regulatory Changes Impacting RCM

March 8, 2024 / Alex J. Lau / Revenue Cycle Management
RCM Product Managers

The healthcare industry is dynamic, and staying up-to-date with the latest regulatory changes is crucial for efficient Revenue Cycle Management (RCM). RCM encompasses the processes involved in tracking and collecting patient service revenue, from the initial registration and appointment scheduling to the final payment of balances. Failure to comply with regulatory requirements can result in […]

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Interoperability, No Surprises Act, Regulatory Changes, Telehealth, Value Based Care

Data Analytics for RCM: Turning Numbers into Actionable Insight

March 7, 2024 / Alex J. Lau / Data Analytics, Revenue Cycle Management
White Male Medical Billing Techie

Data analytics for revenue cycle management (RCM) starts with the ocean of information healthcare organizations are already swimming in. From electronic health records to claims data, patient surveys to online reviews, the sheer volume of data can be overwhelming. However, this data holds the key to opening up insights that can vastly improve revenue cycle […]

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Audit Preparedness, Claim Coding, Denial Management, Patient Financial Experience, Revenue Forecasting

How AI Is Used in Revenue Cycle Management: What It Does Well, Where the Risks Are

February 26, 2024 / Alex J. Lau / AI, Revenue Cycle Management
AI in RCM

Artificial intelligence is now used across every major stage of the revenue cycle, from insurance eligibility verification before the patient arrives to denial prediction and payment posting after the claim is adjudicated. The core applications are claim scrubbing, automated coding suggestions, prior authorization status monitoring, denial pattern analysis, and patient payment engagement. Each one addresses […]

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AI RCM, Artificial Intelligence, Charge Capture, Data Analysis, Denial Management

Exploring the Integration of ChatGPT in Revenue Cycle Management

February 24, 2024 / Alex J. Lau / ChatGPT, Revenue Cycle Management
ChatGPT Revenue Cycle Management

The integration of artificial intelligence (AI) solutions like ChatGPT in Revenue Cycle Management (RCM) holds immense promise for optimizing financial processes and improving operational efficiency. We cover potential applications and challenges associated with using ChatGPT in RCM. What’s Revenue Cycle Management Before looking at the potential of ChatGPT in RCM, it’s essential to grasp the […]

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AI-driven RCM, ChatGPT Healthcare, ChatGPT in RCM, Healthcare AI, OpenAI

Medical Billing vs. Revenue Cycle Management: What’s the Difference?

May 1, 2023 / Alex J. Lau / Medical Billing, Revenue Cycle Management
Working RCM Specialist at machine.

If you’ve ever asked whether medical billing and revenue cycle management (RCM) are the same thing, you’re not alone. The two terms get used interchangeably all the time, even inside healthcare organizations that should know better. They’re related, but they’re not identical, and the difference matters if you’re trying to figure out where your practice […]

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Billing vs RCM, Claim Denials, Coding Compliance, Healthcare Billing, Prior Authorization, RCM

What is Revenue Leakage and How to Stop It?

February 9, 2022 / Alex J. Lau / Revenue Cycle Management
Revenue Cycle Management Coins

“Revenue leakage” describes circumstances wherein a healthcare provider has supplied care to a patient but doesn’t collect payment. In general, it happens when accounts receivable (AR) continue to be unpaid for too long and are inadvertently overlooked. The longer an account receivable remains outstanding, the less likely healthcare providers are to retrieve payment, even in […]

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AR Cycles, Medical Billing, Patient Centricity, RCM, Revenue Leakage

Recent Posts

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Recent Posts

  • Medical billing specialist wearing a headset reviews a fee schedule and claims spreadsheet at her desk beside ICD-10 coding books in a busy clinic

    Fee Schedule Drift: What Changes When You’re Not Watching

  • Blue Cross Blue Shield (BCBS) Credentialing

    BCBS Credentialing by State: What Changes and What Doesn’t

  • Management Service Organization (MSO) CEO

    Management Services Organizations: What Private Practices Need to Know Before Signing

  • Payer Contracting Scene. A Provider and Payer.

    In-Network vs. Out-of-Network Contracting: Which Pays More for Your Specialty?

  • Provider Credentialing Specialist

    Why You Can’t Bill What You Can’t Credential

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