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Posts tagged "Revenue Cycle"

Key Revenue Cycle Metrics Every Independent Medical Practice Should Track

April 10, 2026 / Alex J. Lau / RCM, Revenue Cycle, Revenue Cycle Management, Revenue Cycle Metrics
A medical professional, sitting at a desk managing their computer

The revenue cycle metrics that matter most for independent practices are clean claim rate, first-pass resolution rate, days in accounts receivable, denial rate, and net collection rate. Each one measures a different point of failure in the billing process, and together they give a practice an accurate picture of where money is being lost and […]

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RCM, Revenue Cycle, Revenue Cycle Management, Revenue Cycle Metrics

What Is Revenue Integrity in Healthcare, and How Does It Reduce Claim Denials?

March 18, 2026 / Alex J. Lau / Revenue Integrity
Revenue Integrity: Denial Management Strategy

Revenue integrity in healthcare refers to the set of practices, controls, and monitoring processes that ensure providers are billing accurately, compliantly, and at the correct reimbursement rate for the services they deliver. It sits at the intersection of coding accuracy, billing compliance, denial management, and contract performance, and its absence is one of the most […]

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Claim Denials, Denial Management, Revenue Cycle

Medical Billing Trends in 2026: AI, Prior Authorization Reform, Value-Based Payment Shifts

January 1, 2026 / Alex J. Lau / Artificial Intelligence, Medical Billing, Prior Authorization, Value-Based Care
Medical Billing Trends in 2026

Three medical billing trends are having the most immediate operational impact in 2026. AI-powered claim scrubbing and denial prediction becoming standard in billing departments of all sizes, electronic prior authorization reaching meaningful interoperability across major payers, and value-based payment arrangements tying a growing share of reimbursement to quality metrics rather than visit volume. Each trend […]

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Cybersecurity, FHIR, Price Transparency, Revenue Cycle, Telehealth Billing

The 5 Most Common Revenue Cycle Management Challenges and How to Fix Them

December 24, 2025 / Alex J. Lau / RCM, RCM Challenges, Revenue Cycle, Revenue Cycle Management
Doctor Challenged by RCM

Revenue cycle management in healthcare covers every step between a patient scheduling an appointment and the practice receiving final payment on that account. That includes insurance eligibility verification, charge capture, medical coding, claim submission, denial management, payment posting, and patient balance collection. When any of those steps breaks down, revenue slows, and in a medical […]

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RCM, RCM Challenges, Revenue Cycle, Revenue Cycle Management

10 Billing KPIs Every Healthcare Provider Should Know

October 15, 2025 / Alex J. Lau / Medical Billing
Group of Medical Doctors Discussing Charge Capture at Hospital

Healthcare providers face mounting pressure to optimize their revenue cycle management while maintaining quality patient care. In this complex environment, tracking the right key performance indicators (KPIs) becomes essential for financial sustainability and operational efficiency. Understanding and monitoring billing KPIs allows healthcare organizations to identify bottlenecks, reduce claim denials, accelerate payments, and ultimately improve their […]

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Medical Billing KPIs, Revenue Cycle

Payer Contracting: Unlock Your Revenue Potential

October 12, 2025 / Alex J. Lau / Payer Contracting
Payer Contracting Scene. A Provider and Payer.

Payer contracting represents a fundamental mechanism through which healthcare providers and insurance organizations establish mutually beneficial relationships that ultimately serve patients, providers, and the broader healthcare system. These contractual arrangements create structured frameworks for delivering care while managing costs, improving quality, and ensuring access to essential medical services. The positive outcomes stemming from effective payer […]

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Payer Contract Negotiation, Rate Negotiations, Revenue Cycle

Getting Charge Capture Right

September 21, 2025 / Alex J. Lau / Charge Capture
Group of Ethnically Diverse Medical Doctors Discussing Charge Capture

Healthcare practices today face mounting pressure to maximize every revenue opportunity while maintaining exceptional patient care. Among all the operational challenges that demand attention, charge capture stands out as both the most critical and most frequently mishandled aspect of practice management. When done correctly, it transforms your revenue cycle from a constant source of stress […]

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Optimized Charge Capture, Revenue Cycle, Revenue Leakage

Strategic Payer Negotiations: A Data-Driven Approach

September 11, 2025 / Alex J. Lau / Contract Negotiations, Payer Negotiations
Healthcare CEO

Healthcare providers today face mounting pressures from multiple directions. Administrative burdens continue to pile up, denial rates are climbing, and reimbursement rates lag behind inflation. Yet many hospitals and health systems approach payer negotiations with the same old playbook, leaving significant money on the table and accepting contract terms that don’t serve their organization’s best […]

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Data-Driven Payer Negotiations, Revenue Cycle, Scott Ellsworth, Value Based Care

Genetic Testing: Navigating the Complex Landscape of Coverage and Reimbursement

March 9, 2024 / Alex J. Lau / Genetic Testing, Medical Billing
Genetic Testing Lab

The field of genetics has experienced remarkable advancements in recent years, revolutionizing our understanding of human health and disease. Genetic testing, in particular, has become an invaluable tool in the diagnosis, treatment, and prevention of various conditions. However, the rapid pace of innovation has also brought forth a complex landscape of coverage and reimbursement challenges. […]

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DNA Testing, Genetic Testing Billing, Genetic Testing Reimbursement, Genetics, Revenue Cycle

RCM Case Studies: How Four Healthcare Organizations Reduced Denials and Improved Collections

March 6, 2024 / Alex J. Lau / Denial Management, RCM Case Studies
RCM Case Studies

The four case studies below document how regional health systems, academic medical centers, and independent practices identified specific revenue cycle failures and produced measurable financial improvements. Each case covers the problem, the intervention, and the outcome, with before-and-after metrics for clean claim rates, denial rates, days in accounts receivable, and net collection ratios. Case Study […]

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Charge Capture, Claim Denials, EHR Integration, Patient Financial Engagement, Revenue Cycle

Medical Billing versus the Sports World: An Unlikely Comparison

January 21, 2024 / Alex J. Lau / Medical Billing
Medical Billing versus Sports

At first glance, medical billing and professional sports seem to occupy opposite ends of the career spectrum. However, there are interesting parallels in how these two worlds operate when it comes to finances, data, and competition. Drawing comparisons between the healthcare administration and athletics provides unique insights that billing professionals can apply to enhance their […]

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AI, Artificial Intelligence, Claim Data, Data, Healthcare, Healthcare Billing, Medical, Medical Billing, Medical Billing Service, Outsourced Billing, Outsourced Medical Billing, RCM, Revenue Cycle, Revenue Cycle Management, Revenue Cycle Optimization, Sports, Sports vs Billing

Getting Paid Faster: Strategies to Improve Cash Flow Cycles

October 16, 2023 / Alex J. Lau / Billing, Cash Flow Cycles, RCM, RCM Challenges, Reimbursement, Reimbursement Rates, Reimbursement Regulations, Revenue, Revenue Cycle, Revenue Cycle Management, Revenue Cycle Management (RCM), Revenue Cycle Management Challenges
Billing Cash Flow Cycles

For any medical practice, timely insurance reimbursement is essential for financial viability and supporting smooth practice operations. However, elongated claim payment cycles strain cash flow and necessitate borrowing to cover costs in the interim. Below, we explore techniques to accelerate payer payments and optimize the speed of the medical revenue cycle. Diagnosing Causes of Lagging […]

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Cash Flow Cycles, Healthcare, Healthcare Billing, Medical, Medical Billing, Medical Billing Service, Medical Billing Strategy, RCM, Reimbursement, Reimbursement Rates, Revenue Cycle, Revenue Cycle Management, Revenue Cycle Optimization

Understanding the Difference Between Medical Billing and Revenue Cycle Management

May 1, 2023 / Alex J. Lau / Billing AI, CPT, CPT Code, CPT Codes, Healthcare, Healthcare Billing, Healthcare Revenue, ICD-10, Medical, Medical Billing, RCM, Revenue, Revenue Cycle Management, Revenue Cycle Management (RCM)
White Female Medical Billing Outsourced

In the complex world of healthcare, managing the business side of things can often be overwhelming, especially for those new to the field. One common question that arises is the distinction between medical billing and revenue cycle management (RCM). Although the term “medical billing” has been around for a long time, RCM encompasses the entire […]

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CPT, Healthcare, Healthcare Billing, ICD, Medical, Medical Billing, Medical Billing Service, Medical Billing Software, Medical Credentialing, RCM, Revenue Cycle, Revenue Cycle Management

EDISS Connect: All You Need to Know

February 15, 2023 / Alex J. Lau / Claim Data, Data Management, EDI, EDISS, EDISS Connect, EDISS Connect Account, Medical Claim Data, Medical Data, Medical Data Management
Outsourced Medical Billing Services

What is EDISS Connect? EDISS Connect is a powerful web-based application that allows healthcare providers to manage their claims data more effectively. With its user-friendly interface and advanced features, the EDISS platform streamlines the claims submission process, tracks payment status, and provides powerful reporting tools to help providers analyze their financial transactions. If you’re a […]

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EDI, EDISS, EDISS Connect, Medical Billing, Outsource Billing, Outsource Medical billing, Outsourced Billing, Outsourced Medical Billing, Revenue Cycle, Revenue Cycle Management, Revenue Cycle Optimization

Emerging Trends in Revenue Cycle Management

January 10, 2023 / Alex J. Lau / Coronavirus, COVID, COVID Testing Billing, COVID-19, COVID-19 Billing, Healthcare, Healthcare KPIs, Healthcare Outcomes, RCM, Revenue, Revenue Cycle Management
A medical professional, sitting at a desk managing their computer

In the wake of months of social distancing and virtual visits during the COVID-19 pandemic, patients are once again veering towards a need to see their physicians in person. As patient volume recovers, it’s a great time to take a look at a healthcare practice’s Revenue Cycle Management (RCM) program and make sure it’s still up […]

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AI, Artificial Intelligence, Artificial Intelligence Healthcare, COVID, COVID-19, Data Security, Machine Learning, Medical Billing, RCM, Revenue Cycle, Revenue Cycle Management, Revenue Cycle Optimization

How Critical is Revenue Integrity in Healthcare?

December 28, 2022 / Alex J. Lau / Healthcare, Healthcare Revenue, Healthcare Revenue Integrity, Medical, Revenue, Revenue Integrity
electronic-claim-attachments

Is Revenue Integrity Critical in Healthcare? What is Revenue and Why is it Important? The exact wording may vary, but you can look for terms such as “gross revenue,” “gross sales,” or “total sales.” This figure is the amount of money a business brought in during the time period covered by the income statement. The […]

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Healthcare, Healthcare Revenue, Healthcare Revenue Integrity, Medical Revenue Integrity, Revenue, Revenue Cycle, Revenue Cycle Management, Revenue Cycle Optimization, Revenue Integrity

Healthcare Revenue Cycle Management Challenges

November 23, 2021 / Alex J. Lau / RCM, RCM Challenges, Revenue Cycle Management, Revenue Cycle Management Challenges
Hospital Revenue Cycle Challenges

Healthcare Practices Face RCM Challenges Healthcare providers of all shapes and sizes are struggling to fine-tune their revenue cycle to adapt to changes in the billing world. Constant changes to the healthcare system have brought about a variety of new challenges for providers and patients alike. This is particularly true for smaller practices who must […]

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Healthcare RCM, Medical Billing, Medical Billing Software, RCM, RCM Practices, RCM Support, Revenue Cycle, Revenue Cycle Challenges, Revenue Cycle Management, Revenue Cycle Optimization

How Does Outsourcing Toxicology Billing Maximize Revenue Collection?

May 25, 2021 / Alex J. Lau / Billing Revenue, Medical Billing, Outsource Medical Billing, Toxicology Billing, Toxicology Lab Billing, Toxicology Labs
Toxicology Lab Billing, Credentialing

Outsourcing Toxicology Billing Maximizes Profit As a supplier of toxicology testing, you’re well aware that medical billing for toxicology laboratory work is highly complex and undergoes frequent and often unpredictable changes. Further muddying the waters, lab testing work is an area of attention and scrutiny by agents for the Office of Inspector General and the […]

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Billing Revenue, Medical Billing, Revenue Cycle, Toxicology Billing, Toxicology Lab Billing, Toxicology Laboratory Billing, Toxicology Labs

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Recent Posts

  • Denied Medical Claim Appeal Letter

    Why an Approved Authorization Can Still End in a Denied Claim

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    Payer Contracting Requirements by State: What Changes; What Stays the Same

  • AI Scribes Changing Medical Coding and Billing

    AI Scribes are Changing Medical Coding, Reimbursement

  • Net Collection Rate, analyzed by analyst

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  • Modifier 96 versus Modifier 97

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