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Payer Contracting

Healthcare Payer Contract KPIs: Performance Indicators That Drive Decisions

January 31, 2025 / Alex J. Lau / Contract Management, Payer Contracting
Group of diverse medical doctors in scrubs, smiling

Healthcare payers use six KPI categories to drive contract decisions: financial performance (MLR, PMPM), quality outcomes (HEDIS), network adequacy, member satisfaction (CAHPS), utilization management, and risk-based performance. Together these metrics determine reimbursement rates, preferred network status, and contract renewal terms. Selecting the right indicators requires balancing cost containment with care quality, too many payers track […]

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Contract Management, Medical Loss Ratio, Payer Contract Negotiation, Payer Contracting, Value Based Care

Behavioral Health Payer Contracting

November 22, 2024 / Alex J. Lau / Payer Contracting
White Male Payer Contracting Specialist

Behavioral health providers face unique challenges when it comes to payer contracting. The landscape has grown increasingly complex, especially as mental health parity laws have evolved and the demand for behavioral health services has surged in recent years. Let’s dive into the intricacies of behavioral health payer contracting and explore what providers need to know […]

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Behavioral Health Payer Contracting, Contract Negotiation, Contracting Fee Schedule, Fee Schedule Negotiation, Fee-for-Service, MHPAEA, Value-Based Care Models

The Intricacies of Payer Contracting

August 6, 2024 / Alex J. Lau / Payer Contracting
Payer Contracting Negotiation

Few areas are as crucial yet as misunderstood as payer contracting. This process, which forms the backbone of financial transactions between healthcare providers and insurance companies, plays a pivotal role in shaping the healthcare landscape. From determining reimbursement rates to influencing patient access to care, payer contracting impacts every facet of the healthcare ecosystem. We […]

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Fee Schedule Negotiation, Payer Contract Negotiation, Payer Contract Re-Negotiation, Payer Negotiation, Rate Negotiation

The Importance of Negotiating Payer Contracts

April 19, 2024 / Alex J. Lau / Payer Contracting
Payer contracting specialist reviewing insurance agreement

Payer contracts signed at the time of initial credentialing are rarely renegotiated. Most providers sign, get enrolled, and move on, returning to the contract only when a specific dispute arises. That passivity is expensive. A reimbursement rate that was 5% below market value when signed and has not been renegotiated in three years is now […]

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Fee Schedule Negotiation, Payer Contract Negotiation, Payer Negotiation, Rate Negotiation, Renegotiate Contracts

How to Renegotiate Your Payer Contracts

April 15, 2024 / Alex J. Lau / Payer Contracting
Renegotiating Payer Contracts

So, it’s that time again. Your payer contracts are up for renewal and you need to renegotiate. Maybe you’re feeling like the reimbursement rates they’re offering are way too low. Or the administrative burdens and preauthorization requirements have gotten out of hand. Whatever the reason, you know you need to go back to the negotiating […]

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Contract Negotiation, Contract Renegotiation, Fee Schedule Negotiation, Rate Negotiation

Payer Enrollment vs. Credentialing: Understanding The Differences

November 13, 2023 / Alex J. Lau / Enrollment, Payer Contract, Payer Contracting, Payer Enrollment, Payer Negotiation, RCM, RCM Challenges, Revenue Cycle Management, Revenue Cycle Management (RCM), Revenue Cycle Management Challenges
Medical Billing, Credentialing Team

What is Payer Enrollment? Payer enrollment is a process by which healthcare providers enroll with insurance companies to receive payment for services rendered. This process involves completing an application, providing necessary documentation, and meeting specific requirements set by the payer. The payer may review the application and documentation to determine if the healthcare provider meets […]

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Credentialing, Credentialing Process, Enrollment, Healthcare, Medical, Medical Credentialing, Payer Contracting, Payer Enrollment

Payer Enrollment: Streamlining Healthcare Billing, Reimbursement

June 30, 2023 / Alex J. Lau / Credentialing, Healthcare, Medical, Medical Billing, Payer Contract, Payer Contracting, Payer Enrollment, Payer Negotiation, Provider Credentialing, Provider-Payer, Reimbursement, Reimbursement Rates, Reimbursement Regulations, Revenue Cycle Management
Payer contracting specialist reviewing insurance agreement

What is Payer Enrollment? Payer Enrollment refers to the process through which healthcare providers, such as hospitals, clinics, and individual practitioners, become registered with insurance payers or healthcare plans. It involves submitting the necessary documentation and information to establish a contractual relationship with these payers. Enrolling with payers allows providers to gain the ability to […]

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Credentialing, Healthcare, Healthcare Billing, Healthcare Credentialing, Medical, Medical Billing, Medical Billing Service, Medical Credentialing, Payor Enrollment, Revenue Cycle Management, Revenue Cycle Optimization

The Importance of Credentialing and Contracting

February 21, 2023 / Alex J. Lau / Contracting, Credentialing, Credentialing and Contracting, Medical Credentialing, Payer Contract, Payer Contracting, Payer Enrollment, Payer Negotiation, Payer Rejection
White Female Credentialing Professional

Credentialing and contracting are essential components of healthcare operations. Credentialing is the process of verifying the qualifications and professional background of healthcare providers, while contracting involves establishing agreements between healthcare providers and payers to ensure payment for services rendered. These processes are crucial for ensuring that healthcare providers deliver high-quality services and receive fair compensation […]

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Contracting, Credentialing, Credentialing and Contracting, Credentialing and Contracting Checklist, Healthcare Credentialing, Medical Credentialing, Payer Contract, Payer Contracting

Payer Contracting Demystified

February 11, 2023 / Alex J. Lau / Contracting, Healthcare, Medical, Payer Contract, Payer Contracting, Payer Contracts, Payer Negotiation, Payer Relations, Rate Negotiation, Reimbursement Rates
Payer contracting specialist reviewing insurance agreement

Payer contracting determines how much a healthcare provider gets paid for the work they do. It is not a formality or a one-time administrative task. It is one of the most consequential financial decisions a practice makes, and the terms locked into those contracts follow the practice for years. A poorly negotiated rate affects every […]

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Healthcare, Healthcare Payor Contracting, Medical, Medical Payor Contracting, Patient Satisfaction, Payor Contracting, payor contracting process, Payor Enrollment, Payor Healthcare

Payer Contracting for Healthcare Providers: What Your Contract Contains, How to Negotiate It

November 7, 2022 / Alex J. Lau / Medicaid, Medicare, Payer Contracting
Payer contracting specialist reviewing insurance agreement

Payer contracts determine what a healthcare practice gets paid for every service it delivers. They specify reimbursement rates by CPT code, define the provider network terms under which those rates apply, set claim submission deadlines, and contain termination and audit provisions that most providers never read before signing. In many practices, payers account for up […]

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Medicaid, Medicare, Payer Contracting

Payer Enrollment Versus Credentialing, What’s the Difference?

November 6, 2022 / Alex J. Lau / Credentialing, Credentialing On-Boarding, Enrollment, Healthcare, Healthcare Credentialing, Payer Contracting, Payer Enrollment
Payer contracting specialist reviewing insurance agreement

Hiring new providers brings energy and growth to any medical practice. Whether you’re bringing on a physician, nurse practitioner, or physician assistant, adding talented healthcare professionals to your team opens doors to serving more patients and expanding your services. But there’s a catch that trips up even experienced practice managers, getting these new providers ready […]

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Credentialing, credentialing on-boarding, Enrollment, Healthcare, Healthcare Credentialing, Medical Credentialing, Payer Enrollment
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Recent Posts

  • Paye Contracting Requirements by State

    Payer Contracting Requirements by State: What Changes; What Stays the Same

  • AI Scribes Changing Medical Coding and Billing

    AI Scribes are Changing Medical Coding, Reimbursement

  • Net Collection Rate, analyzed by analyst

    What’s a Net Collection Rate in RCM?

  • Modifier 96 versus Modifier 97

    Modifier 96 vs. Modifier 97: What Therapy Billers Need to Know

  • 'Revalidation versus Recredentialing' Neon Sign

    Revalidation vs. Recredentialing: What’s the Difference? (2026 Guide)

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