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Articles posted by Alex J. Lau

Which Virtual Care Technologies Should Providers Adopt?

February 18, 2024 / Alex J. Lau / Virtual Care
Virtual Care Services

The healthcare industry has undergone a digital transformation in recent years, with virtual care technologies playing a central role. Virtual care refers to any health services provided remotely through telecommunications and digital technologies. These technologies are enabling more convenient, accessible and affordable healthcare delivery. For healthcare providers, understanding the virtual care landscape is crucial to […]

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Blockchain Technology, Hybrid Care Models, Remote Diagnostics, Telehealth, Telemedicine, Wearable Devices

Which CPT Codes are used in Telestroke and Teleneurology Billing?

February 17, 2024 / Alex J. Lau / CPT Codes, Medical Billing
Telestroke Telehealth Billing Doctor

Telestroke and teleneurology refer to the use of telehealth to provide acute stroke care and neurological care from a distance. This allows neurologists and stroke specialists to evaluate and manage patients in hospitals or clinics that may not have specialty care available onsite. The use of telehealth and virtual care models in neurology has grown enormously […]

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Telehealth Billing, Telemedicine Billing, Teleneurology Billing, Teleneurology CPT Codes, Telestroke Billing, Telestroke CPT Codes

Which CPT Codes are Used in Biologics and Specialty Drugs Billing?

February 16, 2024 / Alex J. Lau / Biologics and Specialty Drugs, CPT Codes
Biologics and Speciality Drugs Billing

Biologics and specialty drugs represent some of the most innovative and complex pharmaceuticals available today. They are used to treat a wide range of diseases and conditions, from cancers to autoimmune disorders. However, these cutting-edge medications also come with high price tags and complex administration requirements. One of the tools used to properly bill and […]

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Additional Injectable Drugs, Biologics and Specialty Drugs CPT Codes, Infusible Biologics, Injectable/Infusible Biologics, Interferons

10 Medical Coding Mistakes That Could Cost You

February 14, 2024 / Alex J. Lau / Medical Coding
Female Medical Coder

Medical coding is a complex and detail-oriented job. Even experienced coders can make mistakes that lead to costly errors and compliance issues. Avoiding common coding mistakes is crucial for accurate reimbursement, proper record-keeping, and avoiding penalties. Medical coding is highly intricate, yet accuracy is critical for proper reimbursement, compliance, and data reporting. Even minor coding […]

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Common Coding Errors, E/M coding, Incorrect E/M, National Correct Coding Initiatives, Unbundling

New Medicare Modifiers XE, XP, XS, XU: Examples of When to Bill Each One

February 13, 2024 / Alex J. Lau / Modifiers, X{EPSU} Modifiers
Medical Biller Working Modifiers at machine

Effective January 1, 2022, the Centers for Medicare & Medicaid Services (CMS) introduced four new HCPCS modifiers for Medicare claims: XE, XP, XS, and XU. These modifiers provide more specificity around the circumstances of service provided. Using these new modifiers correctly is essential for ensuring accurate reimbursement. We provide an overview of modifiers XE, XP, […]

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Medicare Modifiers, Modifier XE, Modifier XP, Modifier XS, Modifier XU

Billing Workers’ Compensation: A Guide to Making Claims Through HR

February 12, 2024 / Alex J. Lau / HR Claims
Workers' Compensation Billing

Workers’ compensation provides benefits to employees who suffer job-related injuries or illnesses. It covers medical treatment, lost wages, and rehabilitation services. Workers’ comp is regulated at the state level and all businesses are required to have workers’ comp insurance. When an employee is injured on the job, they need to file a claim with their […]

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Denied Workers’ Compensation Claims, Human Resources, Insurance Adjusters, Workers’ Comp Claim, Workers’ Compensation Billing

The Top 10 Trends in Medical Billing Software

February 11, 2024 / Alex J. Lau / Medical Billing Software
Medical Billing Software

The healthcare industry has undergone massive changes in recent years, largely driven by advances in technology and data. One area seeing significant innovation is medical billing software. These new solutions are transforming how healthcare providers handle billing, collections, reporting, and revenue cycle management. We analyze the top 10 emerging trends in medical billing software. Knowing […]

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Denial Management, Real-Time Eligibility Checks, Robotic Process Automation, Self-Service Portals, Workflow Rules Engines

Manual Medical Billing is Dead, RPA is the Answer

February 11, 2024 / Alex J. Lau / Medical Billing, Robotic Process Automation
robotic-process-automation-RPA-example-code

Medical billing has long relied on manual data entry and paperwork to process claims. But this antiquated approach is no longer sustainable in today’s digital healthcare environment. The future of medical billing lies with robotic process automation (RPA). RPA automates repetitive data entry and workflow tasks, increasing efficiency, reducing human error, and allowing medical billers […]

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Billing Automation, HL7, Revenue Cycle Management, RPA

What are and When to Use Modifier Codes

February 10, 2024 / Alex J. Lau / Modifier Codes
Medical Billing White Guy

Modifier codes are an important part of medical billing and coding. They provide additional information about a medical procedure or service to help ensure proper reimbursement. Knowing when to use modifier codes can improve claim accuracy and prevent costly payment delays or denials. We explain what modifier codes are, why they are used, the most […]

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Anatomic Modifiers, Bilateral Surgery Modifiers, Global Surgery Modifiers, Medical Coding, Procedure Modifiers

What’s the Difference Between Comprehensive, Component, and Modifier Codes?

February 9, 2024 / Alex J. Lau / Component Codes, Comprehensive Codes, Modifier Code
Medical CPT Codes

Medical billing and coding is an intricate process that requires the use of different types of codes to accurately document procedures, services, diagnoses, and supplies. Three important types of codes are comprehensive codes, component codes, and modifier codes. Understanding the differences between these code types is crucial for accurate medical billing and reimbursement. Comprehensive Codes […]

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Adjunct Services, Bundling, Laterality, Modifier Codes, Modifiers

Improper Bundling in Medical Billing: NCCI Rules, Common Errors, How to Stay Compliant

February 6, 2024 / Alex J. Lau / Bundling, Medical Billing
White Female Medical Billing Outsourced

Improper bundling in medical billing occurs when services that should be billed under a single CPT code are instead billed as separate component codes to generate higher reimbursement, a practice CMS classifies as unbundling. The inverse error, combining services that should be billed separately under a single code, results in underpayment and lost revenue. Both […]

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Component Codes, Comprehensive Codes, Improper Bundling, Modifier Codes, Unbundling

The Complete Guide to Fixing Common Medical Billing Errors

February 3, 2024 / Alex J. Lau / Medical Billing
Fixing Common Medical Billing Errors

Improve revenue, reduce denials, and ensure compliance by following these expert billing tips for healthcare providers. Frequent billing mistakes can hurt your medical practice’s bottom line. Discover the most common medical billing errors, their financial impact, and proven steps to prevent them. This extensive billing guide for providers, clinics, and medical billers will help fix […]

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Diagnosis Code Errors, Incorrect Modifiers, Medical Billing Errors, Missing Pre-Authorizations, Procedure Code Mistakes

The Essential Guide to Medical Billing Automation

January 31, 2024 / Alex J. Lau / Medical Billing
Medical Billing versus Sports

Medical practices are constantly looking for ways to improve efficiency and increase revenue. Yet many practices are still relying on manual, paper-based billing processes that are tedious, error-prone, and time-consuming. In today’s digital age, automated medical billing is a must for any practice that wants to streamline operations, get paid faster, reduce denied claims, and […]

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Artificial Intelligence, Billing Automation, Revenue Cycle Management, Robotic Process Automation

Which CPT Codes are Used in Oncology Billing?

January 28, 2024 / Alex J. Lau / CPT Codes, Oncology
Oncology Billing

Oncology billing involves the use of many complex CPT codes to accurately report services provided to cancer patients. Choosing the right codes is critical for ensuring proper reimbursement and compliance with billing guidelines. We provide an overview of the most common CPT codes used in oncology billing and coding. Evaluation and Management (E/M) Codes E/M […]

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Chemotherapy CPT Codes, Nuclear Medicine Services, Oncology Billing, Oncology Coding Reimbursement, Oncology CPT Codes

10 Trends Set to Transform Medical Billing

January 28, 2024 / Alex J. Lau / Medical Billing
Medical Billing, Credentialing Team

The healthcare industry is rapidly evolving, driven by advances in technology, changes in regulations, and shifts in consumer behavior. For medical billing professionals, these changes bring both opportunities and challenges. Staying up-to-date on the latest trends is key to remaining competitive and providing the best possible service to healthcare providers. We’ll explore the top 10 […]

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Artificial Intelligence, Big Data, Revenue Cycle Management, Robotic Process Automation, Telehealth

How to Connect an EHR to a Clearinghouse: A Step-by-Step Guide

January 23, 2024 / Alex J. Lau / EHR, Medical Billing

Electronic health records (EHRs) have become an indispensable part of healthcare operations. EHRs allow providers to store patient information electronically and share it securely. However, to transmit claims and other data to payers, providers need to connect their EHR system to a clearinghouse. A clearinghouse acts as an intermediary between providers and insurance companies by […]

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Clearinghouse, EMR, HL7, Interoperability, Revenue Cycle Management

Which CPT Codes are Used in Speech Therapy Billing?

January 19, 2024 / Alex J. Lau / Speech Therapy Billing
Speech Therapy CPT Codes

Speech-language pathology services are critical for evaluating and treating communication disorders, swallowing difficulties, and cognitive-linguistic impairments. However, selecting the proper CPT codes for speech therapy can be complex given the many types of assessments, modalities, and interventions provided. We examine the most frequently used Current Procedural Terminology (CPT) codes that speech therapists report to receive […]

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CPT Codes, Evaluation Codes, Medical Billing, Speech Billing, Speech Therapy Billing

Staffing Shortages Force New Medical Billing Strategies

January 12, 2024 / Alex J. Lau / Medical Billing
Pharmacogenetic (PGx) Testing Billing

The healthcare industry is facing a critical staffing shortage that is impacting medical billing operations and revenue cycle management. With an aging population and expanded access to healthcare, the demand for healthcare services is rising. However, there is a shortage of healthcare workers, including medical billers and coders, to meet this growing demand. This is […]

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Medical Billing Staff, Outsourced Billing, RCM, Revenue Cycle Optimization, Robotic Process Automation

Medical Providers and the Untapped Potential of HL7

January 9, 2024 / Alex J. Lau / HL7

The healthcare industry has undergone massive changes in recent years, fueled by advances in technology and a shift towards patient-centered care. However, one area that still has untapped potential is the use of Health Level 7 (HL7) standards. HL7 provides a framework for exchanging clinical and administrative data between software applications used by various healthcare […]

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EHR Integration, FHIR, Interoperability, Medical Billing, RPA

Which CPT Codes are Used in Nursing Facility Billing?

January 4, 2024 / Alex J. Lau / Nursing Facility Billing
White Female Medical Billing Outsourced

Nursing facilities fulfill a critical role in the post-acute care continuum by providing rehabilitation and custodial care services to patients not yet ready to transition home after hospitalization. The range of skilled nursing services offered enables recovery and stabilization for populations such as post-surgical patients, those with newly diagnosed illnesses requiring education and management, individuals […]

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CPT Codes, Medical Billing, Nursing Facility Evaluation, Skilled Nursing Billing, Skilled Nursing Facilities

How AI is Transforming Healthcare: 12 Real-World Use Cases

January 3, 2024 / Alex J. Lau / Healthcare AI
12 Real World Healthcare Use Cases of AI / Artificial Intelligence

Artificial intelligence has moved from hype to mainstream adoption across healthcare, unlocking new possibilities for improving patient outcomes, experiences, and access to care. Below, we’ll explore 12 impactful real-world use cases showing exactly how healthcare providers are leveraging different AI models to enhance clinical workflows, augment decision making, streamline operational processes, and advance precision medicine. […]

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AI Diagnostic Models, HIPAA, KPIs, Patient Care, Use Case

JN.1 Variant: Navigating COVID-19 Testing Billing Requirements and Optimization

December 29, 2023 / Alex J. Lau / COVID-19
CPT Covid-19 Billing

Cases of a new COVID-19 variant, temporarily designated JN.1, are rising rapidly nationwide. According to data from the U.S. Centers for Disease Control and Prevention, JN.1 now accounts for 44% of all COVID-19 infections in the country. That represents more than double its share compared to just a week prior, highlighting the dramatic growth rate […]

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COVID-19 Testing Billing, JN.1, Revenue Cycle Management

Why Would a Medical Provider Want to Use Robotic Process Automation?

December 13, 2023 / Alex J. Lau / Robotic Process Automation
Robotic Process Automation (RPA) Medical Billing

Robotic Process Automation (RPA) has transformed industries across the globe by automating repetitive, rules-based digital tasks. In recent years, healthcare providers have begun to realize the immense potential benefits RPA can offer their organizations too. Implementing RPA can be a challenging process, but for those willing to invest in change, the payouts are plentiful. Below, […]

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Artificial Intelligence, Billing Automation, Medical Billing Automation, Revenue Cycle Management, RPA

Decoding Medical Billing in Texas (The Lone Star State)

December 9, 2023 / Alex J. Lau / Medical Billing
Texas Medical Billing

With nearly 30 million residents, Texas maintains the second largest state population in the country. This burgeoning community includes diverse urban metropolises like Dallas, Houston, San Antonio and Austin as well as remote rural towns and border communities. The variability in patient demographics and healthcare access models across Texas locations generates pronounced impacts on medical […]

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Austin Medical Billing, Dallas Medical Billing, Houston Medical Billing, San Antonio Medical Billing, Texas Medical Billing

Medical Billing Talent Strategies: The Rise of Offshoring and Outsourced Models

November 25, 2023 / Alex J. Lau / Medical Billing
Offshore Medical Billing

Medical billing involves the complex processes of coding services, generating insurance claims, managing rejection disputes, and ultimately securing optimal reimbursement for healthcare providers. With mounting administrative burdens and revenue pressures facing US healthcare systems, demand has accelerated for skilled medical billing talent. However, tight labor markets have spurred shortages. Below, we analyze the spreading adoption […]

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Offshore Billing, Outsourced Billing, RCM, Robotic Process Automation, RPA
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Recent Posts

  • Denied Medical Claim Appeal Letter

    Why an Approved Authorization Can Still End in a Denied Claim

  • AI Scribes Changing Medical Coding and Billing

    AI Scribes are Changing Medical Coding, Reimbursement

  • Net Collection Rate, analyzed by analyst

    What’s a Net Collection Rate in RCM?

  • Modifier 96 versus Modifier 97

    Modifier 96 vs. Modifier 97: What Therapy Billers Need to Know

  • 'Revalidation versus Recredentialing' Neon Sign

    Revalidation vs. Recredentialing: What’s the Difference? (2026 Guide)

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