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Revenue Cycle

Key Revenue Cycle Metrics Every Independent Medical Practice Should Track

April 10, 2026 / Alex J. Lau / RCM, Revenue Cycle, Revenue Cycle Management, Revenue Cycle Metrics
A medical professional, sitting at a desk managing their computer

The revenue cycle metrics that matter most for independent practices are clean claim rate, first-pass resolution rate, days in accounts receivable, denial rate, and net collection rate. Each one measures a different point of failure in the billing process, and together they give a practice an accurate picture of where money is being lost and […]

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RCM, Revenue Cycle, Revenue Cycle Management, Revenue Cycle Metrics

What Is Revenue Integrity in Healthcare, and How Does It Reduce Claim Denials?

March 18, 2026 / Alex J. Lau / Claim Denials, Denial Management, Revenue Cycle, Revenue Integrity
Revenue Integrity: Denial Management Strategy

Revenue integrity in healthcare refers to the set of practices, controls, and monitoring processes that ensure providers are billing accurately, compliantly, and at the correct reimbursement rate for the services they deliver. It sits at the intersection of coding accuracy, billing compliance, denial management, and contract performance, and its absence is one of the most […]

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Claim Denials, Denial Management, Revenue Cycle, Revenue Integrity

The 5 Most Common Revenue Cycle Management Challenges and How to Fix Them

December 24, 2025 / Alex J. Lau / RCM, RCM Challenges, Revenue Cycle, Revenue Cycle Management
Doctor Challenged by RCM

Revenue cycle management in healthcare covers every step between a patient scheduling an appointment and the practice receiving final payment on that account. That includes insurance eligibility verification, charge capture, medical coding, claim submission, denial management, payment posting, and patient balance collection. When any of those steps breaks down, revenue slows, and in a medical […]

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RCM, RCM Challenges, Revenue Cycle, Revenue Cycle Management

Acceleration of Revenue Cycle Metrics for Physician Groups

November 16, 2025 / Alex J. Lau / Revenue Cycle
White Female Medical Office Manager

*Imagine this: You’re running a successful physician practice, your patients are satisfied, and your clinical outcomes are stellar. But when you look at your financial statements, something doesn’t add up. Cash flow feels like a constant uphill battle, insurance denials seem to multiply overnight, and your administrative team is drowning in paperwork. Sound familiar? Welcome […]

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Revenue Cycle Automation, Revenue Cycle Metrics, Revenue Optimization

Revenue Cycle Management Consulting: Maximizing Medical Revenue Capture

January 26, 2024 / Alex J. Lau / Revenue, Revenue Cycle, Revenue Cycle Management, Revenue Cycle Management (RCM), Revenue Cycle Management Challenges, Revenue Cycle Management Consulting, Revenue Integrity, Revenue Leakage
Revenue Cycle Management Coins

Revenue cycle management (RCM) is a critical component of running a successful and financially stable medical practice. However, with the complexity of medical billing and constantly changing payer rules, many healthcare providers struggle to manage their revenue cycle effectively. This results in lost revenue due to suboptimal reimbursement rates, denial rates, collection rates, and other […]

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Billing, Healthcare, Healthcare Billing, Medical, Medical Billing, RCM, Revenue Cycle, Revenue Cycle Management, Revenue Cycle Management Consulting, Revenue Cycle Optimization, Revenue Leakage, Robotic Process Automation

Medical Billing versus the Sports World: An Unlikely Comparison

January 21, 2024 / Alex J. Lau / Artificial Intelligence, Billing, Billing Revenue, Billing Services, Claim Billing, Data Management, Healthcare, Healthcare Billing, Medical Billing, RCM, Revenue Cycle, Revenue Cycle Management, Sports
Medical Billing versus Sports

At first glance, medical billing and professional sports seem to occupy opposite ends of the career spectrum. However, there are interesting parallels in how these two worlds operate when it comes to finances, data, and competition. Drawing comparisons between the healthcare administration and athletics provides unique insights that billing professionals can apply to enhance their […]

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AI, Artificial Intelligence, Claim Data, Data, Healthcare, Healthcare Billing, Medical, Medical Billing, Medical Billing Service, Outsourced Billing, Outsourced Medical Billing, RCM, Revenue Cycle, Revenue Cycle Management, Revenue Cycle Optimization, Sports, Sports vs Billing

Which CPT Codes are Used in Speech Therapy Billing?

January 19, 2024 / Alex J. Lau / Billing, Billing Automation, Billing Best Practice, Claim Billing, CPT, CPT Codes, Current Procedural Terminology, Revenue Cycle, Revenue Cycle Management, Speech Therapy, Speech Therapy Billing
Speech Therapy CPT Codes

Speech-language pathology services are critical for evaluating and treating communication disorders, swallowing difficulties, and cognitive-linguistic impairments. However, selecting the proper CPT codes for speech therapy can be complex given the many types of assessments, modalities, and interventions provided. We examine the most frequently used Current Procedural Terminology (CPT) codes that speech therapists report to receive […]

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Billing, Common Procedural Terminology (CPT) codes, CPT, CPT Codes, Current Procedural Terminology, Medical Billing, Speech Billing, Speech Therapy Billing

Staffing Shortages Force New Medical Billing Strategies

January 12, 2024 / Alex J. Lau / Automation, Billing, Billing AI, Billing Automation, Billing Best Practice, Billing Revenue, Billing Services, Billing Software, Billing Staff, Claim Billing, Claim Denials, COVID, COVID-19, COVID-19 Billing, Healthcare, Healthcare Billing, Medical Billing, Medical Billing Staff, Revenue Cycle, Revenue Cycle Management
Pharmacogenetic (PGx) Testing Billing

The healthcare industry is facing a critical staffing shortage that is impacting medical billing operations and revenue cycle management. With an aging population and expanded access to healthcare, the demand for healthcare services is rising. However, there is a shortage of healthcare workers, including medical billers and coders, to meet this growing demand. This is […]

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Billing, Billing Staff, COVID billing, COVID-19, Healthcare, Healthcare Billing, Medical Billing Staff, Medical Coding, Outsource Billing, Outsource Medical billing, Outsourced Billing, Outsourced Medical Billing, RCM, Revenue Cycle, Revenue Cycle Management, Revenue Cycle Optimization, Robotic Process Automation

Speeding Payment Through Strategic, Outsourced Billing

January 11, 2024 / Alex J. Lau / Billing, Billing Automation, Medical, Medical Billing, Medical Billing Outsourcing, Medical Billing Service, Medical Claims, Outcomes, Outsource Medical Billing, Outsourced Billing, Outsourced Medical Billing, Outsourcing Medical Billing, Revenue Cycle, Revenue Cycle Management
White Female Revenue Cycle Management

Medical providers face numerous challenges when it comes to getting paid for their services in a timely manner. Between complicated insurance requirements, claim denials, and administrative burdens, it can often take weeks or even months for providers to receive payment. This cash flow bottleneck can put significant financial strain on medical practices and hospitals. One […]

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Healthcare, Healthcare Billing, Medical, Medical Billing, Medical Billing Service, Medical Billing Strategy, Outsource Medical billing, Outsourced Billing, Outsourced Medical Billing, Revenue Cycle Management, Revenue Cycle Optimization

Relieving Medical Billing Frustrations: The Benefits of Outsourcing to Qualified Professionals

December 28, 2023 / Alex J. Lau / Billing, Billing AI, Billing Automation, Billing RPA, Claim Billing, Claim Denials, Claims Management, Denial Management, Denied Claims, Healthcare, Healthcare Billing, Medical Billing, Medical Billing AI, RCM, Revenue Cycle, Revenue Cycle Management
Outsourcing Medical Billing

Medical billing plays a pivotal yet oft-overlooked role in provider financial stability and continuity of care operations. However, limited resources and inadequate solutions burden in-house teams trying to navigate outdated systems. The resulting claim delays, reimbursement leakage, and patient dissatisfaction has brought many practices to a breaking point. While outsourcing presents risks if not properly […]

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Billing, Healthcare, Healthcare Billing, Medical, Medical Billing, Outsourced Billing, Outsourced Medical Billing, Revenue Cycle, Revenue Cycle Management, Revenue Cycle Optimization, Robotic Process Automation, RPA

Boosting Revenue Integrity: 7 Keys to Unlocking Efficient, Effective Medical Billing

December 18, 2023 / Alex J. Lau / Billing, Billing Revenue, Claims Management, Denial Management, Healthcare, Healthcare Billing, KPI, Medical Billing, Medical Billing KPIs, RCM, RCM Challenges, Revenue, Revenue Cycle, Revenue Cycle Management, Revenue Cycle Management (RCM), Revenue Cycle Optimization, Revenue Integrity
Medical Billing White Guy

Amidst an increasingly complex healthcare payer environment, medical billing has direct implications on the financial viability of providers to maintain daily operations and invest in advancing care. However, antiquated systems still relying on manual workflows struggle to effectively navigate critical revenue cycle processes and optimization in the modern digital era. The resulting claims denials, patient […]

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Getting Paid Faster: Strategies to Improve Cash Flow Cycles

October 16, 2023 / Alex J. Lau / Billing, Cash Flow Cycles, RCM, RCM Challenges, Reimbursement, Reimbursement Rates, Reimbursement Regulations, Revenue, Revenue Cycle, Revenue Cycle Management, Revenue Cycle Management (RCM), Revenue Cycle Management Challenges
Billing Cash Flow Cycles

For any medical practice, timely insurance reimbursement is essential for financial viability and supporting smooth practice operations. However, elongated claim payment cycles strain cash flow and necessitate borrowing to cover costs in the interim. Below, we explore techniques to accelerate payer payments and optimize the speed of the medical revenue cycle. Diagnosing Causes of Lagging […]

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Cash Flow Cycles, Healthcare, Healthcare Billing, Medical, Medical Billing, Medical Billing Service, Medical Billing Strategy, RCM, Reimbursement, Reimbursement Rates, Revenue Cycle, Revenue Cycle Management, Revenue Cycle Optimization

10 Ways to Best Achieve Revenue Cycle Optimization

September 25, 2021 / Alex J. Lau / Medical Billing, Outsource RCM, RCM Outsourced, Revenue, Revenue Cycle, Revenue Cycle Management, Revenue Cycle Metrics, Revenue Cycle Optimization, Revenue Cycle Process
Concerned Healthcare Provider Owner

The healthcare industry is changing rapidly, creating a host of challenges for healthcare providers. Cutbacks in reimbursements, bad debt and regulatory reforms all affect a provider’s revenue. Moreover, the failure to recognize claim submission mistakes heightens the risk of inadequate reimbursement and even nonpayment. While concentrating on ever-pressing needs, it’s difficult for providers to spot […]

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Medical Billing, Outsource RCM, RCM Outsourced, Revenue, Revenue Cycle, Revenue Cycle Management, Revenue Cycle Metrics, Revenue Cycle Optimization, Revenue Cycle Process

How Much Does a Medical Billing Service Cost?

April 23, 2021 / Alex J. Lau / Billing, Healthcare, Medical, Medical Billing, Medical Billing Cost, Medical Billing Outsourcing, Outsourced Billing, Outsourced Medical Billing, Outsourcing, RCM, Revenue Cycle, Revenue Cycle Management
Outsourced Medical Billing Services

How Does Pricing Work in Medical Billing? The most familiar question medical billing companies hear, “What are your prices?” It’s an entirely reasonable question. After all, price is a sizable component in any business decision. In in the undermentioned content, we’ll try to clarify some of the misunderstandings surrounding medical billing service rates. We’ll also […]

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Basics of Medical Billing, Billing, Healthcare Billing, Medical Billing, Medical Billing Service, Medical Provider Billing, Outsource Medical billing, Pittsburgh Medical Billing, RCM, Revenue Cycle, Revenue Cycle Management, Revenue Cycle Optimization

Recent Posts

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  • Net Collection Rate, analyzed by analyst

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  • Modifier 96 versus Modifier 97

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Recent Posts

  • Paye Contracting Requirements by State

    Payer Contracting Requirements by State: What Changes; What Stays the Same

  • AI Scribes Changing Medical Coding and Billing

    AI Scribes are Changing Medical Coding, Reimbursement

  • Net Collection Rate, analyzed by analyst

    What’s a Net Collection Rate in RCM?

  • Modifier 96 versus Modifier 97

    Modifier 96 vs. Modifier 97: What Therapy Billers Need to Know

  • 'Revalidation versus Recredentialing' Neon Sign

    Revalidation vs. Recredentialing: What’s the Difference? (2026 Guide)

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