What Ongoing Monitoring Should Providers Do for Contracted Payers?

Active contract management requires regular monitoring beyond initial negotiation. Track actual payment rates against contracted rates to identify underpayments, monitor denial rates by payer to spot problematic patterns, review days in accounts receivable by payer to identify slow payers, and track volume trends to see if patient loads are shifting. Document any payer practices that violate contract terms, such as missed payment deadlines or improper bundling. This ongoing monitoring identifies issues requiring action and builds documentation supporting future negotiations or contract termination if necessary.